Bugs and Technical Support

**ahowl11** · December 11, 2018, 05:02 PM

Here is where you can post about any instances where there is a bug or glitch, or if you are having problems installing and or starting the game.

**Foxcon** · January 06, 2019, 01:07 PM

Missing UI for nomad culture. I would like to know how you solved this if you find out.

Spoiler Alert, click show to read:

**Amilius Brutus** · January 23, 2019, 11:43 AM

I have a few small bugs to report but nothing big. Royal pikemen shields for Egypt are clipped strangely into the soldiers and not the right size, Seleucid Macedonian cavalry unit card is blurry, Quick battle armies are very weird combinations of mercenary units and other random units sometimes which is confusing but not a big deal since im sure not many people do quick battles, Pre-Marian roman armies spam Samnite infantry for some reason. not a bug but something that's just odd. Also there seems to not be a sprite for Ptolemaic companion cavalry because custom battles do not load with them and simply crash. that's all I can find for now but overall Ive been enjoying it!

**ahowl11** · January 23, 2019, 03:13 PM

Originally Posted by Amilius Brutus

I have a few small bugs to report but nothing big. Royal pikemen shields for Egypt are clipped strangely into the soldiers and not the right size, Seleucid Macedonian cavalry unit card is blurry, Quick battle armies are very weird combinations of mercenary units and other random units sometimes which is confusing but not a big deal since im sure not many people do quick battles, Pre-Marian roman armies spam Samnite infantry for some reason. not a bug but something that's just odd. Also there seems to not be a sprite for Ptolemaic companion cavalry because custom battles do not load with them and simply crash. that's all I can find for now but overall Ive been enjoying it!

Thanks for the Info, I’ll look into these. The card is blurry because I had to resize the info card. It was the best I could do.
I am surprised that quick battles even work!

**Aragornnn** · February 06, 2019, 06:27 PM

Excuse me, but I wanted to know that if I want to play until version 7 (for now) ¿ I have to install all the previous versions first ?
Excuse me, but I wanted to know that if I want to play until version 7 (for now) I have to install all the previous versions first

**Rick** · March 16, 2019, 01:56 PM

So I have the Steam version and loaded it onto Alexander. Everything works fine except for cursor, it's slow and sluggish. How can I fix for this?

**Warcrafthero** · May 08, 2019, 12:50 PM

Hi ahowl11, i'm playing version 10; while running a custom battle as the dacians, i got a CTD caused by a missing texture. Using the Zeus Tool by Redfox, some errors were found in the DMB (here's the log):

Spoiler Alert, click show to read:

**ahowl11** · May 09, 2019, 01:33 AM

Thank you, I will make sure to fix those bugs for the next release!

**nursa** · May 28, 2019, 06:11 AM

hey,

Had a run through with Seleucid, found that Damascus can build 2 temples before it reaches City size (i built shrine to Asklepios on turn 1, then a shrine to Dionysos on turn 2) - no other town can do this.

On another game with Carthage - the building browser shows many shrines which are not for construction, there is just a huge list with a description "This should not be visible" (or words to that effect)

Otherwise looking neat!

**nursa** · May 28, 2019, 06:14 AM

Originally Posted by nursa

no other town can do this.

Just remembered that if you conquer a town with another temple already built - you can still construct anther one before it reaches city size. For example, taking Persepolis and building a greek shrine while there is a Temple to Zoaroastra present. Not sure if this is a feature or a bug though?

**ahowl11** · May 29, 2019, 10:04 AM

Thanks for your feedback, nursa, I am currently looking into it and it should be fixed for v11

**Barbarian Axeman** · May 29, 2019, 09:53 PM

A lot of CTD's mostly when cut to the battle map

**hellenisticfan** · July 01, 2019, 10:37 AM

When I try to run this mod I get this message after trying to launch it: Failed to read Censored word dictionary file: data//chatfilter.san

I see this same error discussed elsewhere on this forum for another mod, RSII, but I'm not sure how the instructions to resolve it given there relate to this mod...

**ahowl11** · August 07, 2019, 02:38 PM

Originally Posted by hellenisticfan

When I try to run this mod I get this message after trying to launch it: Failed to read Censored word dictionary file: data//chatfilter.san

I see this same error discussed elsewhere on this forum for another mod, RSII, but I'm not sure how the instructions to resolve it given there relate to this mod...

Usually this means there was an install error. Sorry for the late response, I hope you got it working.

**Trajan117** · August 23, 2019, 09:02 PM

Hello. First, I wanted to say how much I'm enjoying the mod. One bug that I'm encountering is during battles. After the generals speech and the camera begins to pan upwards from the general's unit, if I move the camera before it stops panning upwards, the camera will permanently shift towards the sky and the FPS slows to single digits.

Also wanted to let you know when I first installed the mod, I also had the Failed to read Censored word dictionary file: data//chatfilter.san. I found that the problem was the extra HRTW folder that the mod was within. The filepath when I had the error was C:\Program Files (x86)\Steam\steamapps\common\Rome Total War Alexander\HRTW\HRTW. When I eliminated the extra folder and the mod worked the filepath was C:\Program Files (x86)\Steam\steamapps\common\Rome Total War Alexander\HRTW. Hope that this helps.

**Saul Tyre** · August 24, 2019, 06:32 AM

Originally Posted by Trajan117

........One bug that I'm encountering is during battles. After the generals speech and the camera begins to pan upwards from the general's unit, if I move the camera before it stops panning upwards, the camera will permanently shift towards the sky and the FPS slows to single digits.

This sounds like the age old ALX camera bug, have you tried going into start menu/Options/control settings and changing to "Total War style setup" apparently "FPS style setup" is what causes this issue and it's never been fixed.

**ahowl11** · August 24, 2019, 09:43 AM

Originally Posted by Trajan117

Hello. First, I wanted to say how much I'm enjoying the mod. One bug that I'm encountering is during battles. After the generals speech and the camera begins to pan upwards from the general's unit, if I move the camera before it stops panning upwards, the camera will permanently shift towards the sky and the FPS slows to single digits.

Also wanted to let you know when I first installed the mod, I also had the Failed to read Censored word dictionary file: data//chatfilter.san. I found that the problem was the extra HRTW folder that the mod was within. The filepath when I had the error was C:\Program Files (x86)\Steam\steamapps\common\Rome Total War Alexander\HRTW\HRTW. When I eliminated the extra folder and the mod worked the filepath was C:\Program Files (x86)\Steam\steamapps\common\Rome Total War Alexander\HRTW. Hope that this helps.

Saul is right about the camera bug, and as far as the mod folder, you might have installed the current HRTW into an older version because I didn’t have a double folder when I uploaded. Nonetheless you have it working and I’m glad you’re enjoying the mod!

**karasis** · November 28, 2019, 06:11 PM

A bug from last version. Ships are able to going through on land between Athens and Sparta.

Also when I load the sally-out battle from agros I get CTD.

**ahowl11** · November 29, 2019, 08:39 AM

Originally Posted by karasis

A bug from last version. Ships are able to going through on land between Athens and Sparta.

Also when I load the sally-out battle from agros I get CTD.

Could you upload your save so I can test and find the solution? Thanks