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  1. #1

    Default CTD a Fatal Graphics error has ocurred

    1. Try to select a meaningful title and to answer the following questions:
    - What is your operation system? (WinXP, Vista, Windows 7) If using Vista or 7, did you deactive the User Account Control while installing?
    - What version of Kingdoms do you have? (1.4, 1.5)
    - What version of Stainless Steel are you using? (6.0, 6.1,...)
    - What submods have you installed with said version (if any)?

    2. Describe your problem.

    2.1 If your issue is a CTD (crash to desktop) or unexpected error open your SS.System.log file in \Medieval II Total War\logs\ with Word, OO or notepad and include the last 10 lines (6.3 needs 100 lines or better yet the full log as zipped attachment) in your post. In case you are posting more then 10 lines be sure to use a spoiler tag enclosing the log (use [ spoiler ] contents of system.log [ /spoiler ] without the spaces). 6.3 and 6.4 users should access their log from start menu -> stainless steel -> error log.

    2.2 If your game freezes or crashes on an AI turn tell us the last faction active (as indicated by the highlighted shield/heraldry at the top of your screen) before the crash. Use "follow ai movement" and the reveal map cheat "toggle_fow" to identify the last action of the AI before the crash. Often campaigns can be saved by simply preventing that action.

    2.3 If your missing textures or having faulty animations try to reinstall on top of your current installation.
    Your saves won't be affected as long as you are installing the same version the saves were made with before trying to continue your campaign. See Stainless Steel 6.X Install Guide for information and questions regarding the install process of 6.0, 6.1, and 6.2.

    ***

    CTD "A fatal graphics error has ocurred...."

    Win 7 Ultimate
    Kingdoms 1.5
    SS 6.3 + 6.4 patch
    No submods installed
    There's no SS.System log inside logs folder
    I said yes when UAC dialog showed on install
    My graphics card is AMd Radeon R7 200 series (that came out many years after MTW was realeased)

    The CTD occurs at the start of a battle.

    My faction is Englad, the enemy sometimes Sicily, Teutonic order, and others.

    Screenshot of message:




    http://postimg.org/image/trkx5qw77/

  2. #2

    Default Re: CTD a Fatal Graphics error has ocurred

    Which catalyst driver version are you using ? I am running SS on a notebook with radeon 8570m (Catalyst 14.12) and everything on High/Max and never saw a crash like yours.

  3. #3

    Default Re: CTD a Fatal Graphics error has ocurred

    Quote Originally Posted by Riva View Post
    Which catalyst driver version are you using ? I am running SS on a notebook with radeon 8570m (Catalyst 14.12) and everything on High/Max and never saw a crash like yours.
    Catalyst omega 14.12 says the driver file, which I reinstalled yesterday. If after this fresh reinstall it doesn't give the error any more I will report in a few days, thanks for the replies.

  4. #4

    Default Re: CTD a Fatal Graphics error has ocurred

    The log is in the SS 6.4 folder.

  5. #5

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