comp won't recognize disks...

[Oxberger]

I have the DVD-rom disks and put em in DVD player but nothing happens....I open up my computer and no disk is in DVD rom according to comp...What does this mean? I've checked most of my specs using a program, but im a real computer noob when it comes to specs n stuff..

[vikrant]

http://sega-en.custhelp.com/cgi-bin/sega_en.cfg/php/enduser/std_adp.php?p_faqid=707&p_created=1163178703&p_sid=Go1q2Smi&p_accessibility=0&p_lva=555&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PTE6MSZwX3Jvd19jbnQ9MTMmcF9wcm9kcz0zLDE2NiZwX2NhdHM9MCZwX3B2PTIuMTY2JnBfY3Y9JnBfcGFnZT0x&p_li=&p_topview=1]HOPE THIS HELPS
[/URL]

[Oxberger]

http://sega-en.custhelp.com/cgi-bin/sega_en.cfg/php/enduser/std_adp.php?p_faqid=707&p_created=1163178703&p_sid=Go1q2Smi&p_accessibility=0&p_lva=555&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PTE6MSZwX3Jvd19jbnQ9MTMmcF9wcm9kcz0zLDE2NiZwX2NhdHM9MCZwX3B2PTIuMTY2JnBfY3Y9JnBfcGFnZT0x&p_li=&p_topview=1]HOPE THIS HELPS[/URL]

I tried that, but it didn't work.

How do you find out what type of DVD-Rom you got?

{computer noob}

[iplk]

Mines external and it has it written all over it but i think you can find out using dxdiag
go
start
run
dxdiag
then save to a txt file and look for the dvd drive

[Oxberger]

Drive: C:
Free Space: 21.9 GB
Total Space: 72.0 GB
File System: NTFS
Model: WDC WD800BB-75FJA1

Drive: D:
Model: JLMS DVD-ROM XJ-HD166
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:52, 49536 bytes

Drive: E:
Model: SAMSUNG CD-R/RW SW-252S
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:52, 49536 bytes

That's what I got

[iplk]

      Drive: C:
 Free Space: 53.8 GB
Total Space: 152.6 GB
File System: NTFS
      Model: ST3160812AS

      Drive: E:
 Free Space: 89.1 GB
Total Space: 238.5 GB
File System: NTFS
      Model: WDC WD2500KS-00MJB0

      Drive: F:
      Model: CREATIVE DVDRW ED8820 USB Device
     Driver: c:\winnt\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/5/2004 01:00:00, 49536 bytes

theres my specs
Ive been looking on some forums and ive found that its might be something to do with the safe disk 4 copy protection and the type of dvd drive.

It didn't work 4 me but it might for you you can download something called sd4 hider and disable the safedisk4 protection, it worked for some other guy.
some people also said that d-tools and other virtual emulation drives , star force or Nero might be screwing with it.
so it might be worth removing all of them.

[DarK_RTW]

The only solution is to probably buy a new DVD-ROM drive.

[iplk]

I have the exact same problem and posted here, looks like im going to have to borrow a friends dvd or just dl the isos

http://p223.ezboard.com/fshoguntotal...cID=4151.topic

[rayzzz]

yeah exactly the same problewm here, doesnt recognize dvds only cds but i've got another drive so im not too fussed.

[AlfonsoVIII]

What are the speed of the DVD drive?

[iplk]

dvd-rw 8x8

[Oxberger]

Tried that sd4 thing....didn't work

[iplk]

I was looking on some other forums and some one suggested to try install it in safe mode, im going to try that tonight

[AlfonsoVIII]

The JLMS DVD-ROM XJ-HD166 is a 16x/48x commonly found in Dells. Go to their site to look for updated drivers, or uninstall the current drivers and restart computer. Also, try the DVD in both drives to make sure you have not mistakenly put the DVD in the wrong drive.

[Oxberger]

The JLMS DVD-ROM XJ-HD166 is a 16x/48x commonly found in Dells. Go to their site to look for updated drivers, or uninstall the current drivers and restart computer. Also, try the DVD in both drives to make sure you have not mistakenly put the DVD in the wrong drive.

Went to dell.com and downloaded something for my driver....that didn't work either

[AlfonsoVIII]

Well what other DVDs do work in the drive.

[Oxberger]

Well what other DVDs do work in the drive.

Other DVD's don't work! And I did the firmware update...didn't install the drive..I assume I have it already? :hmmm:

[DarK_RTW]

Did you install the driver or update the firmware? Flashing the latest firmware is important. The same utility you use to flash it can tell you your current firmware version, so check before bothering to upgrade it.

[DarK_RTW]

Contact Dell and tell them the DVD-ROM drive in your system is dead, and if it's under warranty then you're in luck.