Stuck At Start Up Loading Screen

**easyusername1** · December 16, 2013, 10:13 PM

Hi, I've had this problem about 2-3 months ago. Every time I run Medieval Total War 2 (Steam), the next screen comes up and it just gets stuck there forever. I can move my hour glass cursor which stills works and keeps rotating but MTW2 just stays there and do nothing.I also opened my task manager and i saw that the game's status was not responding. I reinstalled it several times, verified my game cache and my firewall isn't blocking it. Someone please help!!!

**irishron** · December 17, 2013, 04:51 AM

Oversized font won't get an answer any faster.

Have you ever got to start a campaign?
Do you have any mods installed?
Post your dxdiag. https://na.wargaming.net/support/Kno...-do-i-send-one

**easyusername1** · December 17, 2013, 06:16 AM

Sorry its just my first time posting a thread at the forums and I have no other ways of getting help and I have no mods installed. Here is the DxDiag.DxDiag.txt.

**irishron** · December 17, 2013, 06:25 AM

Well, for starters, reinstall XP. There are no Win 7 drivers for your laptop/notebook and you're not playing without them.

**easyusername1** · December 17, 2013, 06:44 AM

What do you mean that I have no Win 7 drivers on my computer? Sorry, I'm not much of a computer geek or an expert in computers.

**irishron** · December 17, 2013, 06:51 AM

www.hp.com and for your country/language in their support section, and they do have one set up for requesting things, request Win 7 drivers for your model. If they exist, they are not posting them online for us Americans.

If they write back and say they don't exist, you will have to use the rescue disc/partition and set everything back to default including Windows version.

Since its HP's notebook and everything theirs, this ball is in their park and you will have to deal with them.