Keyboard stopped working...

[zzzms]

I start a campaign and intially the keyboard works, until the first mission window pops up then the keyboard stops working - i.e. the W,A,S,D keys (or number pad) don't scroll the map, ESC doesn't work et al. However, if I bring the Save game window up, I can type perfectly. I have uninstalled all mods and validated my cache, but still this problem persists. It is as if the game disables the keyboard, which makes the game unplayable. There is definitely nothing wrong with my keyboard, and it isn't a USB problem as it isn't a USB keyboard! Many thanks in advance.

[SandraDevilGirl]

I had the same problem, happens randomly and at most I tried to advance 25 turns without it being fixed.

Like turn 49 works but when you come to turn 50, W,A,S, and D is not working, both on the battlemap and the campaign map.

[zzzms]

Is there no cure for it?

[SandraDevilGirl]

Dont think so....ruined campaign :-(

[zzzms]

Dont think so....ruined campaign :-(

It's happening constantly to me....ruined game!

[zzzms]

Here's the answer that Sega have given me:


Michael - SEGA, Jun 28 10:53 (BST):

In this case we can only recommend a full new install of the game.

* Before proceeding please make sure to write down the username and password of your Steam account as you will need them to reinstall afterwards.

1. Launch STEAM

2. Select My Games

3. Right Click on Total War: Shogun 2

4. Select Delete Local Content

5. Exit STEAM

* Ensure STEAM is not shown near Notification Area (system clock)

If STEAM is shown in the Notification Area right click on the STEAM icon and select exit.

6. Uninstall STEAM through the Control Panel:

* Windows Vista > Programs and Features

* Windows XP > Add and Remove Programs

7. Once uninstalled go back to the Control Panel and enable Classic View.

8. Select Folder Options

9. Select View

10. From Advanced Settings enable locate Hidden files and folders.

11. Select ‘Show hidden files and folders’

12. Click Ok

Next remove the Creative Assembly folder from the Roaming folder as specified below:

- Windows Vista:

username folder (above Documents) >AppData > Roaming > The Creative Assembly

(Save games are stored in the following folder ‘save_games’ with ‘The Creative Assembly’, store or backup elsewhere if you wish to keep these).

Right click on The Creative Assembly

Select Delete

- Windows XP:

My Computer > C: Local Disk >Documents and Settings > (username folder) > Application Data > The Creative Assembly

Save games are stored in the following folder ‘save_games’ with ‘The Creative Assembly’, store or backup elsewhere if you wish to keep these).

Right click on The Creative Assembly

Select Delete

Next, make sure the Total War: Shogun 2 registry entries have been removed. While doing the following, please be aware that the Windows registry is a very sensitive part of Windows. Mistakes can render your system unstable so be VERY careful when making any changes. If you are unsure of what to do at any stage, do not proceed and contact us for further assistance.

- Click Start

- Click Run (Windows XP) Click Start Search (Windows Vista)

- At the prompt type: REGEDIT and press Enter. The registry editor will open.

- Click the "+" next to HKEY_LOCAL_MACHINE.

- Click the "+" next to SOFTWARE.

- Right-Click the entry “Valve” and choose delete from the menu that appears

- Choose Yes to confirm deletion

- Click the "+" next to HKEY_CURRENT_USER.

- Click the "+" next to SOFTWARE.

- Right-Click the entry “Valve” and choose delete from the menu that appears

- Choose Yes to confirm deletion

- Close the Registry Editor

Once done, restart your computer to complete the removal of Total War: Shogun 2.

Best regards,

Product Support
SEGA Europe Ltd.

[SandraDevilGirl]

Let me know if it works..

[zzzms]

Yes, uninstalling S2TW and Steam does fix the issue. However, the instructions that Sega have given will require you to reinstall ALL your Steam games. I noticed that you are instructed to delete the entire ">AppData > Roaming > The Creative Assembly" folder, this isn't necessary, you only need to delete the Shogun2 folder contained therein, I thought I was being clever and wouldn't have to reinstall my other TW games by doing this. Unfortunately, the deletions that are required in Regedit are the ones that take out all your Steam games, and I could find no way around it, as the idividual keys seem to be only identified with numbers, which left me downloading, and installing from disc, for almost 24 hours, some of which is down to my moderately awful internet connection!