NTW keeps crashing during battles and loading screens!

Here is the problem signature:


=======================================================
Problem Event Name: APPCRASH
Application Name: Napoleon.exe
Application Version: 1.3.0.0
Application Timestamp: 4fe1f36c
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
=======================================================

My Nvidia drivers are up-to-date (314.07 WHQL). Tried verifying integrity of game cache in Steam but it is still
crashing. Also, the sound goes off during the deployment phase of every battle before I start. Once
deployed, the sound goes back on!


I would appreciate any help. The game is awesome but those crashes and sound issues are preventing me
from enjoying it

This error message can mean many things. Post your dxdiag.

Okay, I apologize for being a noob. Here is the DxDiag:


Attachment 271463

What is the brand and model of your computer if prebuilt or motherboard if custom built?

I built my own PC with an Asus Sabertooth z77 motherboard. How is this relevant?

www.realtek.com.tw for the latest High Definition Audio codecs since I don't see them listed.

Since you say sound, Try it with the RealTek drivers and disable the Xonar ones. You may have to pull the card as others had to with Soun Blaster cards.

It acts like a driver incompatibility.

Thanks. I'll try that and keep you updated. Can't believe I have to switch back to onboard audio!

I followed your instructions but the game is still crashing. Any further suggestions?

Eliminates that one.

Run Windows Update and install software options? The error code you have CA and Sega will blame it on Windows.

Originally Posted by irishron

Eliminates that one.

?

Originally Posted by irishron

Run Windows Update and install software options? The error code you have CA and Sega will blame it on Windows.

All Windows updates are already installed, with the exception of Bing Desktop and Nvidia HD Audio Drivers. Do I need those too? And are you really sure the crashes are caused by a sound issue? Been getting some weird flashing white circles on the screen during naval combat.

Originally Posted by Shamshir

?



All Windows updates are already installed, with the exception of Bing Desktop and Nvidia HD Audio Drivers. Do I need those too?

No.

And are you really sure the crashes are caused by a sound issue?

Short of your Windows install being bad, yes.

Been getting some weird flashing white circles on the screen during naval combat.

Try lowering your graphics settings?