Is anyone up to the challenge? £100 reward

[jimmy44]

I am appealing to the TW community to help out with a persistent problem I have been having with Shogun 2, Fall of the Samurai.

I have tried the official Total War support forum, but even the tech guys there can't come up with a solution.

Call me crazy but I will offer a reward of £100 to the person who comes up with a workable solution to this problem. Good luck, I have trying for six months!

Description of the symptoms:

When I play 1-2-1 multiplayer battles via my avatar, or campaign drop in battles in a single player campaign, I get a persistent yet intermittent freezing during the battle. The battle runs fine for a couple of minutes then the whole game freezes for a few seconds, then continues normally again. This process continues throughout the battle. When the battle freezes I also cannot move the camera. It is as if the computer locks up temporarily.

I also get 'the player has left the game' and 'there has been a desync in game' messages if I don't manage to get to the actual battle screen, followed by a crash. I don't know if this is connected, but it is the freezing issue that concerns me the most.

Out of ten multiplayer battles I will get 1 that runs fine, and about 9 that either has the freezing issue, or has a desync.

The problem is NOT there when I play against the AI, it is only multiplayer.

I get the freezing with FOTS and the original STW2 game. I have also had a problem with regular desyncs with both games, though after a Windows re-install these seem to have cleared up.

I also play NTW and it works fine - no freezing issue with drop in or 1-2-1 battles, or desyncs.


The solutions I have tried - all failed:

Ensured all latest drivers are up to date (Motherboard, chipset, graphics cards - everything) I use Driver Manager which updates every possible driver
Flashed the BIOS to newest version
deleted any multiple drivers found via Device Manager (e.g sound drivers)
Scanned for viruses
turned anti-virus off
turned firewall off
re-installed the game
re-installed steam
re-installed Windows 7 (twice)
tried installed windows 7 with non of the latest drivers or any additional programmes or apps - only steam and shogun 2 - freezing still persists
replaced router( I have a Virgin media super hub)
replaced ethernet cables
contacted Virgin Media - checked download speeds and ping. All working fine though occasionally when using www.speedtest the download speeds would drop below my range (I'm on 60 meg package, superfast broadband)
Forwarded Ports
Tried increasing page file
Tried installing game on a second computer using the same network (it uses windows xp). I DON'T get the freezing issue with this computer, but I DO get regular desyncs
Shut off unneccessary processes and services
tried various different video card drivers
I have tried with mods installed and mods uninstalled


I originally thought it must be a problem with my network connection, but I have tested my download speeds and ping and most of the time they are fine. Also if I had a network issue surely I would see the freezing issue in STW2 and NTW as well as on FOTS on the second computer I used? Though as I mentioned, I was still getting desyncs when playing these games, and on the second computer, so theoretically it could still be a network issue.

I am going to take my computer up to another address and test it on a completely separate network. This should tell me for sure.

I also thought it was a problem with FOTS, but I don't see anyone else with the same problem on any of the forums. If it was a game issue, there would loads of complaints.

Finally I thought it could be a hardware problem, perhaps a fault in my motherboard. But again, if this is the case, how come NTW works fine, and I don't get freezing in STW2?

well as you can see I am completely stumped - no matter what I do, the problem persists. Can anyone shed some new light on this?


My DX DIAG is a bit out of date - I have updated ALL the drivers since then (Chipset, Motherboard, video card, sound via Driver Manager)

DX-Diag

------------------
System Information
------------------
Time of this report: 12/4/2012, 08:48:42
Machine name: JAMES-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-UD3P
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1514MB used, 6672MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_040110B0&REV_A1
Display Memory: 3279 MB
Dedicated Memory: 1488 MB
Shared Memory: 1791 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SyncMaster
Monitor Id: SAM027F
Native Mode: 1680 x 1050(p) (59.883Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
Driver Version: 8.17.13.142
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2012 10:48:00, 18044224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-8E73-0C241FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x040110B0
Revision ID: 0x00A1
Driver Strong Name: oem15.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 40:8.17.13.142 ci\ven_10de&dev_1080
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102& REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 10:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102& REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 10:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 10:44:23, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: PC Game Controller
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x11FF, 0x3331
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A35
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0007
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 650.5 GB
Total Space: 715.3 GB
File System: NTFS
Model: SAMSUNG HD753LJ ATA Device

Drive: D:
Model: TSSTcorp CDDVDW SH-222BB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_50011458&REV_00\3&13C 0B0C5&0&F8
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E09&SUBSYS_040110B0&REV_A1\4&227 3D500&0&0108
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_50011458&REV_00\3&13C 0B0C5&0&E4
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50041458&REV_00\3&13C 0B0C5&0&D0
Driver: n/a

Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_50001458&REV_03\3&13C 0B0C5&0&08
Driver: n/a

Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&278 CCF74&0&38F0
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_50011458&REV_00\3&13C 0B0C5&0&E3
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50041458&REV_00\3&13C 0B0C5&0&EA
Driver: n/a

Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_50001458&REV_03\3&13C 0B0C5&0&00
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_50011458&REV_00\3&13C 0B0C5&0&E0
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50041458&REV_00\3&13C 0B0C5&0&E9
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_90\3&13C 0B0C5&0&F0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A1021458&REV_00\3&13C 0B0C5&0&D8
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C 0B0C5&0&E8
Driver: n/a

Name: GIGABYTE GBB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&A72 0DC2&0&00E3
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C 0B0C5&0&D7
Driver: n/a

Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C 0B0C5&0&FB
Driver: n/a

Name: Realtek PCIe GBE Family Controller #2
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&525 529E&0&00E4
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C 0B0C5&0&EF
Driver: n/a

Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_B0021458&REV_00\3&13C 0B0C5&0&FD
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&2E6 80ECD&0&00E5
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50041458&REV_00\3&13C 0B0C5&0&D2
Driver: n/a

Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_B0021458&REV_00\3&13C 0B0C5&0&FA
Driver: n/a

Name: NVIDIA GeForce GTX 580
Device ID: PCI\VEN_10DE&DEV_1080&SUBSYS_040110B0&REV_A1\4&227 3D500&0&0008
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_50011458&REV_00\3&13C 0B0C5&0&E5
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50041458&REV_00\3&13C 0B0C5&0&D1
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1771 3
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.177 13
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.175 14
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Digital Audio (S/PDIF) (High De,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
HD Audio Digital in,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

[DeliCiousTZM]

Update your drivers, for graphics try again!

Edit: I'm an idiot

[Radious]

Update your drivers, for graphics.

Thats the first thing he said he did......

[DeliCiousTZM]

Thats the first thing he said he did......

Oh i missed it. And Radious drive up upkeep cost in your mod! i cant play it because your upkeep is so fracking clueless ^^

[Jokern]

Well, I'm no tech guy, but from what you've put forward, I'd say it's a network issue. It only occures when you're playing MP. You also say it has happened with S2TW but not with NTW. Well, the MP in NTW is not as complex as S2TW and FOTS.

My tip is, try on another network. If that doesn't, go to the local IT shop. They are trained and will have a better chance af helping as they will be able to look at your computer.

One question; disc or digital download?

[jimmy44]

Well, I'm no tech guy, but from what you've put forward, I'd say it's a network issue. It only occures when you're playing MP. You also say it has happened with S2TW but not with NTW. Well, the MP in NTW is not as complex as S2TW and FOTS.

My tip is, try on another network. If that doesn't, go to the local IT shop. They are trained and will have a better chance af helping as they will be able to look at your computer.

One question; disc or digital download?

Hi Jokern,

Thanks for the reponse and sharing your thoughts - the freezing only happens with FOTS not the original S2TW, however both suffer from de-syncs. This could be the same issue manifesting itself in a different way, i don't know.

I have read in some forums that Virgin Broadband does sometimes have poor line quality i.e high pings and line 'Jitter.' I've noticed on pingtest that my work computer has a grade A line. I'm also going to test my network at home and see how it fairs.

I also need to do a Ping test on Steam's servers, but just waiting for them to send me the I.P addresses for thier London and Manchester servers (Which I use via steam).

Keep the ideas coming guys! Thanks

[Man o' War]

Check your video card isn't overheating during MP battles.

I had a very similar issue with a different online game, it sent me mental. It wasn't until it finally packed up that I took the cover off the card and it was chock full solid of fluff etc. It was cooked and too late by then so I changed the card which fixed things.

Anyway, just a thought.

[Gandalfus]

I have read in some forums that Virgin Broadband does sometimes have poor line quality i.e high pings and line 'Jitter.'

My cousin gets this frequently. I would recommend getting another provider.

[jimmy44]

My cousin gets this frequently. I would recommend getting another provider.

Thanks Thror - I am considering this, but I have more testing to do first. No point swapping if this is not the issue. What provider would you, or anyone else recommend for gaming??

[Charsi]

Wired or wireless connection to your router/modem?

Note: I was googling for a possible solution earlier and stumbled across your thread about this on the totalwar.com forums that has about 4 pages of people suggesting various solutions. Anyone who wants to suggest something should probably see if it's already been covered there.

You also seem to have had viruses at one point. Although you've done a complete reinstall you never know, stuff might still be screwed up. If you had viruses before, you could easily have them again, especially if you installed some.. shall we say, less than legitimate games after reinstalling windows?

[Cruzz]

Considering the desync problems are also happening on a second machine, it would certainly seem like your network is the culprit here. Running a packet analyzer like Wireshark (wireshark.org) during a game and looking at the logs around the time when you get a desync could give you a clue about what is actually going wrong.

The freezing sounds like a much weirder issue if it really only affects multiplayer games rather than (atleast occasionally) happening in versus AI battles as well. I'd probably try solve the desyncs first and see if it magically makes the freezing go away, as it seems unlikely to be any easily deduced issue with the rest of the system if it only manifests during multiplayer.

[jimmy44]

Considering the desync problems are also happening on a second machine, it would certainly seem like your network is the culprit here. Running a packet analyzer like Wireshark (wireshark.org) during a game and looking at the logs around the time when you get a desync could give you a clue about what is actually going wrong.

The freezing sounds like a much weirder issue if it really only affects multiplayer games rather than (atleast occasionally) happening in versus AI battles as well. I'd probably try solve the desyncs first and see if it magically makes the freezing go away, as it seems unlikely to be any easily deduced issue with the rest of the system if it only manifests during multiplayer.

Thanks Cruzz thats very helpful - I had never heard of wireshark.org

I have always suspected the network, but its quite hard to pinpoint the problem because I have good download speeds and I have no problems surfing the internet etc. However there may be some issue with peer to peer. Would you recommend a good internet provider (for gaming) if I chose to dump virgin? Or is it more likely to be a problem with my area? (I'm in the centre of Edinburgh so it should be fine)

[jimmy44]

Hi Charsi,

I have a wired connection to my routar.

Yea you have found my mammoth thread, and good point anyone who has suggestions should read this first. It alludes to a desync problem which started first, and then goes on to mention the freezing which is the main issue I am dealing with.

http://forums.totalwar.com/showthrea...nc-in-the-game

I have had viruses, but I have done a complete Windows Re-install and routed out any viruses using CC cleaner and Anti-malware Bites. But I did have a nasty Trogen that was hard to shift at some point. I have done numerous scans but no new viruses have been found. I havn't installed any other games, legitimate or less than legitimate! I don't know what else to do to check nothing has been left behind?

[fy9090]

....pls prepare to cash in your £100 to my paypal account...
1. Go to Steam -> settings -> turn off steam cloud.
2. Log off steam.
3. Go to your steam folder and delete "userdata" folder.(yes, you will lose all your avatar record, your veterans, etc, backup if you want)
4. Start Steam again and play the game.

[jimmy44]

....pls prepare to cash in your £100 to my paypal account...
1. Go to Steam -> settings -> turn off steam cloud.
2. Log off steam.
3. Go to your steam folder and delete "userdata" folder.(yes, you will lose all your avatar record, your veterans, etc, backup if you want)
4. Start Steam again and play the game.

Sorry fy9090, it didn;t work - freezing still there

Do yourself a favour and run another MP game to see if that's affected.

Does S2 MP run perfectly?
Does RotS MP run perfectly?

Do other MP games (any manafacturer) run perfectly?

I only get the freezing issue on FOTS but I do get regular desyncs with S2MP and ROTS MP and FOTS MP

Considering the desync problems are also happening on a second machine, it would certainly seem like your network is the culprit here. Running a packet analyzer like Wireshark (wireshark.org) during a game and looking at the logs around the time when you get a desync could give you a clue about what is actually going wrong.

The freezing sounds like a much weirder issue if it really only affects multiplayer games rather than (atleast occasionally) happening in versus AI battles as well. I'd probably try solve the desyncs first and see if it magically makes the freezing go away, as it seems unlikely to be any easily deduced issue with the rest of the system if it only manifests during multiplayer.

Hi Cruzz,

I ran Wireshark while playing FOTS - I found I was getting quite a few Binding Error Response and Bad Checksum error messages. I get the bad checksum error message even when I run Wireshark without playing FOTS. It seems the bad checksum error message happens only on the IPV4 and Ethernet protocols. Any idea what this means?

Thanks

[Man o' War]

I only get the freezing issue on FOTS but I do get regular desyncs with S2MP and ROTS MP and FOTS MP

If every other MP game you play with similar demands is ok then it can only be an issue with Steam or CA.

OOI, when you tested on another machine was it tested at your house or your mates and was the CPU or video card the same as yours?

[Jimmeh36]

Really strange that you get problems on shogun only and not napoleon which makes it seem like a shogun specific problem, however...
I was having network issues with my virgin media super hub that were causing my ping to spike intermittently during online games. It was due to having a computer with a wireless n connection and a laptop with a wireless g connection, I replaced the wireless g connection with a wireless n dongle and everything worked fine. It did only happen when both the computer and laptop were switched on (and connected to the network), so if your having the problem when only one system is on then just ignore everything i've said

Edit. if you have a wireless g network card, you could try using a wireless n dongle anyway, it might work because I believe the virgin super hub is designed more for wireless n.
Edit. Just read that your using a wired connection.. have you disabled your wireless adapters? Just make sure nothing is connecting to the hub via wireless g and disable anything like hamachi (i've had that conflicting with steam connections before).

[jimmy44]

fy9090, a brave man for thinking this is the solution, but I will try all the same! Thanks for your input.

By the way..some more info for you.

I have suspected that the freezing issue is only present later in the day. I have noticed that everyhting seems to work fine in the morning (between 8am and 10ish) but is bad at lunch time and onwards.

I tested my ping this morning via pingtest and I got a grade A connection.

I'll try a ping test at different times of the day, but as I say it seems that the problem is worse later in the day, I expect when more people are using the steam servers?

Could this an issue with the connection between my network and the steam servers? if so would changing my ISP help?

Just a thought, not conclusive yet.

[Man o' War]

Do yourself a favour and run another MP game to see if that's affected.

Does S2 MP run perfectly?
Does RotS MP run perfectly?

Do other MP games (any manafacturer) run perfectly?

[Lionheartx10]

This could be a long shot and might not even be something that helps, but worth a try no?! Have you tried forwarding your ports or opening a DMZ on your router for your PC? I was able to fix the annoying could not connect to host issue on NTW and EMPIRE by doing this, I made a video to show how.

http://www.youtube.com/watch?v=R-PbnLAo0S8

Don't know if this will work but seeing as this seems to be network related, never know I guess.