Rome Total Realism 7 and Roma Surrectum 2 won't install "installation already in progress"

**Faris ad Din** · July 14, 2012, 10:27 AM

I searched the forums and Google for anything relevant to my problem, and couldn't find anything, so I'm posting my problem here and hoping someone can help.

I just installed Rome: Total War Gold Edition from disc and patched it to 1.6, downloaded Rome Total Realism, Europa Barbarorum, and Roma Surrectum, and tried installing them. I am getting an issue with the Rome Total Realism and Roma Surrectum installations where shortly after starting installation, I get a popup window saying:

(Installer Information)
Another installation is in progress. You must complete that installation before continuing this one.

I'm running Windows 7 Home Edition on a new desktop PC I built (Intel i7-2700k 2nd generation, Nvidia GeForce GTX 560, 16 GB RAM) so requirements are no issue. I successfully installed Europa Barbarorum and its patch, while the other two RTW mods are refusing to install as they apparently believe there's another copy of their installation going on when I only clicked on the installers once. I think I did see something funny where the installer windows appeared to open up twice really fast, like one on top of another, but when I try to move the windows, it appears there is only one.

I figured that I just installed a whole bunch of Total War games on the new computer, so I restarted it, and the same mod installers yielded the same results. EB 1.1/1.2 worked, while RTR 7 and RS 2 balked.

I tried installing at first to a separate clean copy of BI 1.6, and then tried installing to the original directory in "C:\Program Files (x86)\The Creative Assembly\Rome - Total War" with the same results. Optimally I would like to install it to the separate copy of BI 1.6.

I'm a Total War veteran since the beginning of the series and I've installed other mods for Rome and Medieval 2 and Empire on other computers with NO problems, I've even installed perhaps an earlier version of RTR on a previous computer before and made some of my own little mods.

I'm not sure if you guys need a dxdiag or how to do that, I've never had to do it because I've always been able to figure out solutions to the problem or eventually find them online, but I searched and Googled the "another installation is in progress" on the internet and found NOTHING in conjunction with anything Total War related.

My appreciation for help, in advance!

(I'm posting a copy of the same thread OP over in the Roma Surrectum technical help as well.)

http://www.twcenter.net/forums/showthread.php?t=550680

**Faris ad Din** · July 14, 2012, 01:24 PM

Okay, so I followed the following recommendations posted by Paedric in the Roma Surrectum technical help forum as I linked above.

Originally Posted by Paedric

First, if you want to install the 3 mods, you'll need to make 3 copies of your clean (with no mod installed in it) BI folder.
The best is to create a folder called "RTW mods", or just "games" directly in the root folder (c:\).
So you would have
c:\games\EB1.2
c:\games\RTRVII
c:\games\RS2.5
which, for now, should be the same, except for the name of the folder.

Once you've done that, try again the installers.

If it's still not working, you have several solutions:
-make sure your OS is up to date, as it clearly seem to be an OS issue.
-reboot your computer between two install. So if you install EB first, reboot your computer after that, and then install RTR or RS.
-you can also download RS 2.5 as a zip file if needed, so no installer.

I hope this help.

I ran Windows Update, which had 12 pending updates. I didn't run Windows updates for quite a while, a month or so, because I kept seeing my computer try to run "1 of 1" updates every time I tried to shut it down, and I guess that it was one pesky update that repeatedly fails to install. 10 of the above pending updates successfully installed, and 2 failed. So I restarted the computer, and successfully installed Rome Total Realism after some kind of alert about having to reinstall my Nvidia Card 3D stereoscopic something, which I already saw a few times before when installing other programs but which doesn't really do anything so I ignored it and just installed.

I did get a SECOND notice after that which may be noteworthy.
"An installation for NVIDIA 3D Vision Video Player is currently suspended. You must undo the changes by that installation to continue. Do you want to undo those changes?"
So I clicked yes, I do have a 3D screen and card to support it but hardly use the feature anyway.

RTR successfully installed. However, Roma Surrectum 2 failed to install, even after a restart just now (and those 2 updates now failed to install).

Spoiler Alert, click show to read:

I think I'll go and try to address the 3D player issues there, perhaps shut down the offending process and see if it works for installing Roma Surrectum 2.

**Caligula Caesar** · July 14, 2012, 02:06 PM

Good that you have RTR installed

We aren't exactly the RSII support thread here, but it may be that you are trying to install RSII in a directory where other mods are installed, instead of in a clean install (you can copy the core Rome files over to another directory to get one - that's basically every file except those which are named to be of mods).

**Faris ad Din** · July 14, 2012, 02:09 PM

No, actually, I'm trying to install all my mods - RTR, EB, RS - all in their own copies of a clean installation. No other mods are installed therein. So I'm doing basically what you said. Thank you, though.

I don't want to spam or anything, but I'll post my results here as well as in the RS tech support forum for future players' benefit - seeing as I could find no precedent online from which I can read a solution.

**Caligula Caesar** · July 14, 2012, 02:23 PM

Ok, I haven't actually heard about anything like this before, and my expertise is sadly lacking outside of actual modding, so I can't really help you here

**Faris ad Din** · July 14, 2012, 03:24 PM

Originally Posted by Faris ad Din

FINALLY!!!

I basically found that any Windows installations whatsoever were having problems on my computer (because I was trying to install Java which gave me a similar error), and searched online accordingly. Some websites like the following recommended registry editing...

(I didn't use this solution)
http://www.installsite.org/pages/en/...error/1618.htm
(And I asked a friend what "HKLM" means, who told me it means "HKEY_LOCAL_MACHINE"

)

I wasn't comfortable with that. But I found the FOLLOWING website and solution:

http://sherylcanter.com/wordpress/20...s-but-its-not/

That's much easier, doesn't involve tinkering around in the registry, and gets right to it, with a minimal number of steps involved.

Now, such a problem would become system-wide issue not just restricted to that of installing RTW mods. I hope everyone takes note of this Windows Installer problem so that they know what to do about it and have the link available for anyone who has this problem again in the future.

While installing RS 2, I had the same notification messages as when installing RTR 7 above:

Spoiler Alert, click show to read:

I'll have to look into these notifications which I saw happen with a few previous installations involving Windows Installer on my computer and resolve this NVIDIA 3D Vision Video Player issue that I have, in the long run. Anyway, thanks everyone. Now I can enjoy RS.

For the relevance of the thread, THIS solution is what I should have done in the first place for when I experienced the issue with the RTR installer (which was indeed the same problem as with the RS installation, an unresolved Windows Installer installation). Here's the problem, and also the solution, for posterity, folks.

**Faris ad Din** · July 14, 2012, 04:10 PM

Okay, new problem...

"Rome: Total War failed to find DirectX 9, which is required for the game to run.
Please reinstall DirectX."

I'm quite certain I do have DirectX 9 or better installed, and I ran the installer again and it said I had DirectX 9 or better. I did a search of the RTR forum here for DirectX-related issues and didn't find anything helpful or relevant.

Any help?

**Paedric** · July 15, 2012, 06:41 AM

Click on the start button, and in the input box type dxdiag, then hit enter.
A window should appear, with several buttons at the bottom.
Click on the 2nd one from the right, which should be something along "Print information".

That should create a text file called dxdiag.txt.
Open it, and paste its content here. (Please use a spoiler, at it's going to be quite big).

**Faris ad Din** · July 15, 2012, 10:44 AM

Okay, here you go.

Spoiler Alert, click show to read:

EDIT: Oh, it's working now. I was running into some problems while installing games overall. I had a Shogun 2 stop working (frozen on SEGA logo startup screen) after I installed Fall of the Samurai from disc, and all the rest of my Steam games failed to launch. So I deleted the local content and redownloaded it, and it and the rest of the Steam games started working again. RTR also happens to be working now. Thank you.

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