I need some help with a hardware issue

[Arbaces]

Hi... i brought a dvd-rw today and the foolish man who installed it (from the store) ... made a mistake or something so that now... even though windows xp recognizes and can even eject it i get the following message when I am trying to view the contents of a cd/dvd (It can't read):

"H:\ is not accesibile

The request could not be performed because of an I/O device error"

h being my dvd rw drive. The foolish man changed some stuff from bios (replacing Auto with CDROM) but I don't know is it from the computer software or some cables are wrong placed?

Any ideas? I'm desperate because the store is closed and... there are 18 hours until today.

Farewell,
Arbaces.

[Gaius Baltar]

Hi... i brought a dvd-rw today and the foolish man who installed it (from the store) ... made a mistake or something so that now... even though windows xp recognizes and can even eject it i get the following message when I am trying to view the contents of a cd/dvd (It can't read):

"H:\ is not accesibile

The request could not be performed because of an I/O device error"

h being my dvd rw drive. The foolish man changed some stuff from bios (replacing Auto with CDROM) but I don't know is it from the computer software or some cables are wrong placed?

Any ideas? I'm desperate because the store is closed and... there are 18 hours until today.

Farewell,
Arbaces.

Take a look at the drive properties. Make sure "Use DLA" is checked.

[Arbaces]

Perhpas you meant use DMA, I know this option in 98 but I don't seem to find it XP (It's not at device manager). Can you please give me a hint or perhaps a screenshot. Thanks a lot.