I got battle CTD with new laptop

[ricandy144]

Hi, anybody experienced the same problem? I got battle CTD with my new laptop; I mean the program stop working during the battle time. Below is error detail copied from windows event management

Please see detail

Log Name: Application Source: Application Error Date: 3/25/2012 9:06:17 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Tu-PC Description: Faulting application name: RomeTW-ALX.exe, version: 1.9.0.0, time stamp: 0x4461eeda Faulting module name: igdumd32.dll, version: 8.15.10.2509, time stamp: 0x4e5e8fd6 Exception code: 0xc0000005 Fault offset: 0x0005c594 Faulting process id: 0x1678 Faulting application start time: 0x01cd0ae7cb832481 Faulting application path: C:\Program Files (x86)\Activision\RSII\Rome - Total War\RomeTW-ALX.exe Faulting module path: C:\windows\system32\igdumd32.dll Report Id: e3631f60-76df-11e1-ae19-e840f25add9f Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-03-26T01:06:17.000000000Z" /> <EventRecordID>1794</EventRecordID> <Channel>Application</Channel> <Computer>Tu-PC</Computer> <Security /> </System> <EventData> <Data>RomeTW-ALX.exe</Data> <Data>1.9.0.0</Data> <Data>4461eeda</Data> <Data>igdumd32.dll</Data> <Data>8.15.10.2509</Data> <Data>4e5e8fd6</Data> <Data>c0000005</Data> <Data>0005c594</Data> <Data>1678</Data> <Data>01cd0ae7cb832481</Data> <Data>C:\Program Files (x86)\Activision\RSII\Rome - Total War\RomeTW-ALX.exe</Data> <Data>C:\windows\system32\igdumd32.dll</Data> <Data>e3631f60-76df-11e1-ae19-e840f25add9f</Data> </EventData> </Event>

[Hazbones]

What type cpu do you have?
There are some of the newest chips that don't play well with TW games.
Also, what type video card do you have?

[ricandy144]

What type cpu do you have?
There are some of the newest chips that don't play well with TW games.
Also, what type video card do you have?

My Laptop configuration is:

My laptop configuration:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite C675 BIOS: BIOS Date: 11/25/11 14:04:51 Ver: 04.06.03 Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz (4 CPUs), ~2.3GHz Memory: 4096MB RAM Available OS Memory: 4008MB RAM Page File: 2743MB used, 5270MB available Windows Dir: C:\windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode

and Graphics configuration

Card name: Intel(R) HD Graphics Family Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_FC701179&REV_09 Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO139E Native Mode: 1600 x 900(p) (60.112Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

[GRANTO]

i used to get crashes using an intergrated hd chip as well on rs2 , im guessing its the driver could try updating or rolling back if it continues

[ricandy144]

i used to get crashes using an intergrated hd chip as well on rs2 , im guessing its the driver could try updating or rolling back if it continues

The current graphic driver on my laptop is the newest version. But yeah, I did overwrite it by the same version downloaded from Toshiba website as your advice. Will check it tonight.

[GRANTO]

The current graphic driver on my laptop is the newest version. But yeah, I did overwrite it by the same version downloaded from Toshiba website as your advice. Will check it tonight.

in my experience newest driver does not always equal best driver , good luck with it , i would only bother changing it if it keeps happening im getting much better play out of an old nvidia quadrofx card {with a modded driver}than i was with a new intel hd card

[ricandy144]

So, what should I do to install a better driver for my graphics dll. As long as I remove the driver and scan for hardware changes, the newest driver is loaded by Win 7 OS. I checked with my old HP laptop, also an Intel HD Graphics of previous version, and yes, I did work smoothly.

[GRANTO]

i mean if your getting crashes all the time then you have to change ,if its once in a blue moon and your games running smooth id stick with it {tip:save any drivers that you are overwriting then you can easily reinstall it if the new one is crap} messing around with drivers is a pain in the a+se but some drivers vary greatly in performance

[ricandy144]

Thanks Granto, I have replaced the Intel HD Graphics version 10.2509 by the HD Graphics 3000 version 10.2656. The battle with Hannibal is now over after 7 times defeat him with crash in my last minutes, hehehe. The only thing that I am suffering is I have to play the game in wide screen mode which makes everything fat. But that would be okay for me without battle crashing.

My old driver is default driver of Windows, so I don't need to back it up. Thanks for your advice.

[donions]

Make sure you have Unit Shaders on. Having them off causes battle CTD"s like you described.

[Rikokrates]

Can i make a suggestion.

This turned out to be the problem which was causing my RSII 2.5 not to work. I got an older graphics driver installed on my computer too and this solved my problem and now i can play free from crashes!

I would suggest that on the FAQs or Common issues with RSII that there is a note that suggests people do the same. I have enclosed the link with my post so people can download and use this driver for Intel Integrated graphics cards.

http://downloadcenter.intel.com/conf...ProductID=3231

Thanks to the previous posters now i can play worry free!

[century x]

Someone please transfer this to the RS Tech support