6.4 ctd during battles

**Blizzard Six** · June 09, 2011, 06:20 PM

I did a clean install of MTW2 --> Kingdoms --> 1.5 --> SS 6.3 --> SS6.4. The mod will load properly but whenever I try to enter a battle on the campaign map my game crashes.

I don't know how to make a system log but here is the text that shows up when the game crashes:

Problem signature:
Problem Event Name: APPCRASH
Application Name: kingdoms.exe
Application Version: 1.5.0.0
Application Timestamp: 47c2c5cc
Fault Module Name: kingdoms.exe
Fault Module Version: 1.5.0.0
Fault Module Timestamp: 47c2c5cc
Exception Code: c0000005
Exception Offset: 000128e3
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 2259
Additional Information 2: 2259cc3827f8fbdd3974ad0f58d02dc9
Additional Information 3: 7db9
Additional Information 4: 7db9cc064e32f2fb31fd96002eed7b9e

I think this has something to do with Kingdoms but I'm not sure. Can anyone help? I am using Vista 64 bit.

**andzandz** · June 10, 2011, 08:08 AM

The "system log" file is a .txt file located in your SS6 installation folder.

**bɑne** · June 10, 2011, 11:33 AM

You should also be able to access it from the stainless steel start menu shortcut folder

**Blizzard Six** · June 10, 2011, 05:38 PM

I found the system log, it's 21 MB. Should I even both copying and pasting it here?

**bɑne** · June 11, 2011, 07:09 AM

Originally Posted by Blizzard Six

I found the system log, it's 21 MB. Should I even both copying and pasting it here?

Yes, zip/rar it and attach it. Just like it says in the Bug Reports for 6.4 topic

Originally Posted by gracul

Please report only non-CTD bug's in this topic, such as typos or graphical errors.

If you have a CTD (crash to desktop) problem, create a new thread in this sub-forum.
Information to include:

when is the CTD happening (turn number, who's turn, which era)
attach your zipped/rared system.log (can be found in start menu -> stainless steel -> error log)
optionally you can attach the save game file.

Most importantly, if you encounted a CTD or CTM(crash to menu) on faction selection and you just installed 6.4, this is most probably an UAC\VirtualStore Problem.
The release thread has a solution to this, another way would be to install 6.3 in a different folder outside Program Files, and install 6.4 on it. Due to the nature of the launcher this solution will work.

**Blizzard Six** · June 11, 2011, 11:14 AM

Here it is. Thanks for the help!

**bɑne** · June 11, 2011, 12:05 PM

17:35:13.777 [script.err] [error] Script Error in ../../../Program Files (x86)/SEGA/Medieval II Total War/data/export_descr_unit.txt, at line 733, column 18
Unrecognised mount type 'early heavy horse'.
17:35:13.778 [data.invalid] [error] DATABASE_TABLE error found : error reading record from file ../../../Program Files (x86)/SEGA/Medieval II Total War/data/export_descr_unit.txt.

That is... bad. What happened to the 21mb system.log?

**Blizzard Six** · June 11, 2011, 01:14 PM

Looks like I attached the wrong one. This is the one that was in my 6.3 folder.

What do I do to fix it?

**AtlasGR** · June 11, 2011, 01:36 PM

Same problem for me. I got tired of trying to fix it and got back to playing 6.3 version.

**bɑne** · June 11, 2011, 01:46 PM

As the info quoted install 6.3 in a different folder outside Program Files, and install 6.4 on it. Else try the solution in the release topic.

**AtlasGR** · June 11, 2011, 04:05 PM

Originally Posted by bane_tw

As the info quoted install 6.3 in a different folder outside Program Files, and install 6.4 on it. Else try the solution in the release topic.

I have all the SEGA file installed outside Program Files already.

**Blizzard Six** · June 11, 2011, 04:59 PM

I tried doing this (and disabled the UAC according to the release thread) and it still doesn't work. Now it doesn't even allow me to access the campaign map. Whenever I select a faction and start a new campaign, it crashes after a few seconds.

What's the correct procedure for installing this mod then? I downloaded MTW2 --> Kingdoms -- > Kingdoms patch ---> SS 6.3 (in a folder outside program files) --> SS 6.4 (in the same folder as 6.3).

And to correct my initial post, I am running Windows 7 64 bit, not Vista.

Also, when I load SS the loading screen says 6.3 not 6.4. Does this mean I installed 6.4 incorrectly?

Thanks again.

**Losthief** · June 12, 2011, 04:44 AM

Originally Posted by Blizzard Six

Also, when I load SS the loading screen says 6.3 not 6.4. Does this mean I installed 6.4 incorrectly?

Thanks again.

no, it should say 6.4 do the above^

**bɑne** · June 12, 2011, 02:09 AM

Patch with 6.4 again, doublecheck your 6.4 install path. Note that the installer may add another SS6.3 to the target location after you change it manually.