urgent help with steam

[blueray93]

Hi guys. I recently reinstalled windows on my pc and when i installed steam and tried to log in it said that i couldn't without a code which they send through mail . The problem is that my account is locked by yahoo , and i cannot acces the mail and i cannot unlock the account ( i must have forgotten certai detailes , it is a very old account) , Anyway i send messages to steam and thjey replied saying that i have to prove that i own the games . I took pictures of the cdkey , i can also confirm detailes from the credit card ( thats because i bought dlc's for empire and napoleon). The problem is that they send me a link ( well this link : https://support.steampowered.com/kb_...2268-EAFZ-9762) and i frankly have no idea what to do .First of all on those pics i can see a hand written 12 digit code , which i don not posses and have no idea how to gain. Secondly i don't quite understand how to create a proper ticket. I send 3 mails to themn and they gave me the same answer. Now , can any of you guys help me ? . Thanks a lot

[Lord Baal]

Dude there it clearly says you have to take a photo of the key printed on game box or the quick reference card WITH your account login (user name) with permanent ink. Send them a email again with that, it would be a start.

So stop worrying about the keys that appear in the pictures. I must agree that the pictures are a little confusing since they do have some long arse numbers on them, but make no case of it and send them the photo with your user name writhed with some permanent ruler next (below or above) the cd key on the box, or in the quick reference card. Hope this could help you bro.