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  1. #1
    mrcrusty's Avatar Primicerius
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    Default Mr. Crusty's Guide to Tech Companies

    Okay, I have a couple of unfinished incoherent ramblings in the works, but a serious bout of Broken Crescent syndrome recently has prevented me from completing any of them.

    So I've decided to spend the afternoon today working on something slightly more useful for the inhabitants of TWC than a broad article on various technologies in the PC and computer world.

    Now this topic is somewhat contradictory of my typical attitude of never suggesting something purely based on brand alone as it's a stupid notion and I stick by that attitude, but rather than propagating the myth of one brand being better than the other despite selling the same product, I hope get people away from the "x brand is better than y brand because x brand is awesome" attitude that many people (not necessarily in the basement, but just in general) seem to have.

    This will be part 1 in my series of posts on this, later posts will either be edited into this one, or I'll create a new thread or post for them, depending on how this one turns out.

    I intend to focus more on companies that have a larger market penetration with various products, not just one. For example, I will not do a write-up on a company like Seasonic, which only makes power supplies.

    The way this will work is I will split my write-up into different categories. It will begin with an introduction section which will briefly give a history of the company and hopefully give insight into how the company operates. It's usually taken from a wikipedia page or an "about us" page, it's surprisingly hard to find an accurate bio or history of hardware vendors.

    I will then give the company an aggregate score based on four categories.


    These categories are: Product, Service, Pricing and Availability. Each have a different weighting and will impact on the final score differently.

    Product will make up 35% of the final score and is based on a general rating of the company's products.
    It will be judged according to performance, quality, reliability and ingenuity. I added ingenuity in as I believe that a company that designs and builds it's own products deserves more credit than a company that takes someone else's designs and slaps a sticker on it.

    Service will make up 20% of the final score and is based on a general rating of the company's service.
    This includes things like sales support and warranty service. It may also include how receptive a company is to it's fans (giveaways, forum support, etc).

    Pricing will make up 35% of the final score and is based on a general rating of the company's prices.
    This is basic too and I will take into consideration it's price relative to the product's quality, it's competition and service. I won't blindly rate a company poorly if it makes one product absurdly expensive but the rest are excellent value. I will however, rate this with a global audience in mind. A company with products that are priced well in North America, but priced poorly internationally will be scored lower than a company with products priced well globally.

    Availability will make up 10% of the final score and is based on how easy it is to obtain a product from the company.
    This isn't just in North America, this is also based on global availability, so companies with a larger market presence all around the world will be scored higher than a company which limits itself to a certain geographical market.

    Each of the categories will be given a score out of 10. I'll be generous with my scoring, so the numbers won't represent a linear progression in rating. While 1 still represents crap filled crap with crap frosting and 10 represents as good as humanely possible, 5 won't represent average.

    In my scoring system, 1 = absolute crap, 5 = mediocre, 7 = average, 8 = good, 9+ = excellent.

    I can't stress enough how choosing to buy a product based on brand alone is not a good idea, this is mainly for someone who has done their research on what product they want to buy, but want to know a little more about the companies selling it and how good they are in general terms.

    I've already said that this is part 1 in my series. For this one, I'll go for the more well known and beloved companies who have their tentacles in multiple product areas. So, this one will include CoolerMaster and Corsair. Part 2 will be EVGA and OCZ. Part 3 will be Antec and Thermaltake. Haven't decided beyond that, though I may go Asus and Gigabyte.
    So, let's get to it shall we?

    Cooler Master
    Spoiler Alert, click show to read: 
    Introduction:
    Spoiler Alert, click show to read: 
    Quote Originally Posted by Wikipedia
    Cooler Master is a computer hardware manufacturer from Taiwan. Founded in 1992, the company is a popular aftermarket brand for computer chassis, PSU, coolers, cooling pads, and other accessories. Alongside the retail business, Cooler Master is also a cooling solution OEM vendor for many major brand names of computer industry including nVIDIA (VGA cooler), AMD (CPU cooler), and EVGA (motherboard heatsinks). In recent years the company aggressively expanded its operation and brand exposure into gaming communities and sponsored major events such as KODE5[1]. Some of Cooler Master's products also won international praises such as iF product design award[2].

    The company headquarter of Cooler Master is located in Zhonghe District, New Taipei City, Taiwan and has self-own manufacturing facility in Huizhou, China[3]. To support international operation the company also has branch offices in various continents, including USA (Fremont, California and Chino, California), the Netherlands (Venlo), Germany (Augsburg), Russia (Moscow), and Brazil (São Paulo). Other than the mother brand, Cooler Master, the company also launches subsidiary brands into different market segments, including the gaming oriented "CM Storm" and the life-style product line "Choiix".
    Original Article here.

    Product:
    Spoiler Alert, click show to read: 
    CoolerMaster has a very large range of products from cases, to power supplies to various cooling products. I am somewhat mixed about my rating here. The overwhelming majority of CoolerMaster cases which are their signature products are excellent in design, many of which are market leaders in the niche or area they specialise in. A particularly recent favourite, is the HAF-X.

    The power supplies however, are less stellar, many of which have unaddressed issues in terms of regulation and suppression. Even their top of the line Silent Pro Gold units, suffer from these issues. CoolerMaster have, for the most part, produce decent power supplies but are simply inferior to the competition.

    In terms of cooling, there is a mixed bag. Aesthetically, CoolerMaster can create some great cooling solutions, but on a practical level, many of their products do not hold up to the competition. Some of them do however and there are standout products that provide decent performance at a reasonable price.

    CoolerMaster makes some good products, some average products and a few mediocre products. On the whole they aren't too bad and their cases which is their main business are typically excellent in design.

    So I'll be generous and give CoolerMaster an 8/10 for product.


    Service:

    Spoiler Alert, click show to read: 
    This one is easier to score. CoolerMaster is based in Taiwan and gives the typical service expected from companies based there (Asus, Gigabyte, MSI, etc). Unfortunately, there is nothing to distinguish CoolerMaster from the pack in terms of service, or warranty support. Community support is somewhat given a focus, but again, nothing stands out.

    So, I'll give CoolerMaster a very lukewarm 6.5/10 for service.



    Pricing:

    Spoiler Alert, click show to read: 
    CoolerMaster has a somewhat good pricing scheme. It's budget products are cheap, it's luxury products are expensive but for the most part, they stay similar to the prices of the competition. There are few CoolerMaster products that can show themselves to be superior while costing equal or less money, but on the flip side, there aren't many CoolerMaster products that can show themselves to be inferior while costing noticeably much more money than it's competition.

    It's a very solid pricing system and while it isn't excellent, it's consistent and competitive.

    I will give CoolerMaster an 8.5/10 for pricing.



    Availability:

    Spoiler Alert, click show to read: 
    CoolerMaster cases are everywhere, their coolers are everywhere and their power supplies are almost everywhere. CoolerMaster is a big brand with a large international presence in all of their major product areas.

    CoolerMaster receives a 10/10 for availability.



    Total:

    Spoiler Alert, click show to read: 
    With the scores tallied up, CoolerMaster receives a total of 80.75 points out of a possible 100. An 8/10.




    Corsair
    Spoiler Alert, click show to read: 

    Introduction:
    Spoiler Alert, click show to read: 
    Corsair is a global company bringing innovative, high-performance components to the PC gaming market. Specializing in very high performance memory, ultra-efficient power supplies, and other key system components, our products are the choice of overclockers, enthusiasts, and gamers everywhere.

    Founded as Corsair Microsystems in 1994, Corsair originally developed Level 2 cache modules for OEMs. After Intel incorporated the L2 cache in the processor with the release of its Pentium Pro processor family, Corsair changed its focus to DRAM modules, primarily in the server market. In 2002, Corsair began shipping DRAM modules that were specifically designed to appeal to computer overclocking enthusiasts. From its roots in high-performance memory, Corsair has expanded its award-winning product portfolio to include ultra-efficient power supplies, builder-friendly cases, ground-breaking CPU coolers, blazing-fast solid-state drives, and other key system components.

    Corsair has developed a global operations infrastructure with extensive marketing and distribution channel relationships. Corsair’s products are sold to end users in over sixty countries worldwide, primarily through leading distributors and retailers.
    Original Article here.


    Product:

    Spoiler Alert, click show to read: 
    Corsair is a very big company with a lot of different products. Fortunately, there is little to fault about them. Corsair doesn't always make the best products. Some of them may be average or even slightly mediocre. Corsair doesn't make all it's products either and a few of it's products have unexpectedly large return rates. So it's not perfect.

    That doesn't change the fact however, that Corsair has consistently good products and I have yet to see a Corsair product that was downright inferior in design. There's good, there's average but there's no downright bad from Corsair. That is not something that most companies can claim.

    I give Corsair a 9/10 for product.



    Service:

    Spoiler Alert, click show to read: 
    This one is easy to score, let me tell you why. Corsair typically has great service, it is based in the US so for North American residents in particular, the warranty and returns process is much smoother than companies that are based in Asia. The lack of an English language barrier helps, even if you're not from America or Canada.

    Now there are plenty of people who have had problems with Corsair's service. As with all companies. However, that is the exception, not the rule and Corsair is the only company AFAIK who have a general (unwritten) policy of replacing non-Corsair parts if it can be proven that a Corsair product damaged it in typical and normal use. For example, if your H50 burst and ruined your motherboard, Corsair have been known to pay for a replacement motherboard if you can prove it was their product that was at fault.

    This goes above and beyond what companies are expected to do and I applaud them for it.

    Corsair gets a perfect 10/10 for service.



    Pricing:

    Spoiler Alert, click show to read: 
    Now Corsair for the most part have competitive prices compared to other companies, but the best value for Corsair buyers is in the United States and perhaps Canada, basically, North American buyers. In North America, many Corsair products are priced slightly less than the competition and perform equally as good if not better.

    Outside of North America however, Corsair is merely "competitive", it still provides excellent value for money, but it loses it's knockout value, possibly because mail in rebates aren't available outside of North America. It's hardly a big thing, but it loses it's winning edge.

    There are however, two product areas of Corsair that stick out like a sore thumb: it's cases and it's enthusiast memory. Compared to the competition, they are priced noticeably higher. Corsair was originally a memory company and still considers itself at heart, a memory company, so the fact that it's enthusiast memory is overpriced is a little disappointing.

    This, mixed in with the fact that Corsair loses it's leading edge in the international market causes me to score Corsair a 9/10 for pricing.



    Availability:

    Spoiler Alert, click show to read: 
    Corsair sells everything everywhere. This is not up for discussion.

    Corsair gets a 10/10 for availability.


    Total:

    Spoiler Alert, click show to read: 
    With the scores tallied up, Corsair receives a total of 93 points out of a possible 100. A 9.3/10.



    Last edited by mrcrusty; March 06, 2011 at 12:55 AM. Reason: Changed title, fix ups, etc


  2. #2

    Default Re: Mr. Crusty's Guide to Tech Companies

    I heard good things about Sapphire's service as compared to other AMD gpu card producers. Would you agree?


  3. #3

    Default Re: Mr. Crusty's Guide to Tech Companies

    Sapphire's a good company with good support. My beef with CoolerMaster is that they aren't consistent. It's either hit or miss. I've gotten great products, and I've gotten such complete crap.
    Under the Patronage of Leonidas the Lion|Patron of Imperator of Rome - Dewy - Crazyeyesreaper|American and Proud

  4. #4
    mrcrusty's Avatar Primicerius
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    Default Re: Mr. Crusty's Guide to Tech Companies

    In comparison to other AMD GPU manufactures, Sapphire is very good, particularly if you register your product. They even offer free raffles and competitions for people who buy & register Sapphire's premium cards.

    [placeholder]


  5. #5

    Default Re: Mr. Crusty's Guide to Tech Companies

    Cooler Master also makes a pretty good mouse.

    Sentinel, bought it. First "Gaming" mouse I've owned and it feels like a quality product.


  6. #6
    Freddie's Avatar The Voice of Reason
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    Default Re: Mr. Crusty's Guide to Tech Companies

    I have to stay I've never been a fan of Cooler Master aka the kings of cheap looking tack. 11 years ago when I first got into PC building Cooler Master had a small range of CPU coolers all which were rubbish and nothing I've read or seen since has convinced me otherwise.

  7. #7
    Top-Tier-Tech's Avatar Protector Domesticus
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    Default Re: Mr. Crusty's Guide to Tech Companies

    Quote Originally Posted by Freddie View Post
    Cooler Master had a small range of CPU coolers all which were rubbish and nothing I've read or seen since has convinced me otherwise.
    Wow, you really are something. Coolermaster has many great CPU coolers now.
    My Gaming PC
    CPU: intel i7-2600k Quad-core @ 3.80Ghz.
    Motherboard: Asus Sabertooth P67
    RAM: 8GB G.SKILL Ares DDR3 1600
    GPU: 2, Zotac 448 core GTX 560ti's in SLI
    Storage: Crucial M4 256GB SSD
    PSU: Corsair CMPSU-1000HX Semi-modular
    Case: Coolermaster Cosmos II XL-ATX Full Tower
    Heatsink: Thermaltake HR-02 Passive CPU Cooler
    Keyboard: Logitech G19 with LCD Display
    Mouse: Logitech G700 Wireless
    Screens: LG Infinia 55LW5600 55 inch LED ~ Cinema 3D ~ 3 in Nvidia 3D Surround

  8. #8
    Freddie's Avatar The Voice of Reason
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    Default Re: Mr. Crusty's Guide to Tech Companies

    Quote Originally Posted by ChaobSiroc View Post
    Wow, you really are something. Coolermaster has many great CPU coolers now.
    I have a long memory and to me its a wonder how the primark of computer world is still in business. So what CPU coolers have they got that are so great?

  9. #9
    Top-Tier-Tech's Avatar Protector Domesticus
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    Default Re: Mr. Crusty's Guide to Tech Companies

    Quote Originally Posted by Freddie View Post
    I have a long memory and to me its a wonder how the primark of computer world is still in business. So what CPU coolers have they got that are so great?
    What CPU coolers do they have that are garbage? And V8 for one. It's pretty much their most popular cooler (I use it as well)
    My Gaming PC
    CPU: intel i7-2600k Quad-core @ 3.80Ghz.
    Motherboard: Asus Sabertooth P67
    RAM: 8GB G.SKILL Ares DDR3 1600
    GPU: 2, Zotac 448 core GTX 560ti's in SLI
    Storage: Crucial M4 256GB SSD
    PSU: Corsair CMPSU-1000HX Semi-modular
    Case: Coolermaster Cosmos II XL-ATX Full Tower
    Heatsink: Thermaltake HR-02 Passive CPU Cooler
    Keyboard: Logitech G19 with LCD Display
    Mouse: Logitech G700 Wireless
    Screens: LG Infinia 55LW5600 55 inch LED ~ Cinema 3D ~ 3 in Nvidia 3D Surround

  10. #10
    mrcrusty's Avatar Primicerius
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    Default Re: Mr. Crusty's Guide to Tech Companies

    Lol, the V8 was a terrible price for performance cooler when it came out. It's great now because it's dirt cheap, but it was more expensive than the Xigmatek Dark Knight and it couldn't compete with it at all once you started overclocking at high levels. Let alone the TRUE. It's good at stock, but it's more for aesthetics, like the circular Zalman coolers.

    But the Hyper 212+ is an excellent budget cooler (performs better than the V8 too ) and the V6(GT) is an impressive performance cooler, much like Thermaltake's Frio.
    Last edited by mrcrusty; March 07, 2011 at 04:30 PM.


  11. #11

    Default Re: Mr. Crusty's Guide to Tech Companies

    Quote Originally Posted by Freddie View Post
    I have a long memory and to me its a wonder how the primark of computer world is still in business. So what CPU coolers have they got that are so great?
    I concur.

    http://www.newegg.com/Product/Produc...82E16835103064

    This was such crap. It had cheap plastic pins that snapped so easily, didn't were too large (I've since installed two LGA-775 coolers with no problem,) and ended up being too heavy for itself and completely busting on me.
    Under the Patronage of Leonidas the Lion|Patron of Imperator of Rome - Dewy - Crazyeyesreaper|American and Proud

  12. #12

    Default Re: Mr. Crusty's Guide to Tech Companies

    has anyone here dealt with MSI customer service? there are two 560 GTX i'm eyeing; one's from EVGA and the other from MSI. EVGA has good customer service and amazing warranties. i'm not so sure about MSI in this aspect. however, what is making me lean more towards MSI is the cooling on the card, it's supposedly better.

  13. #13

    Default Re: Mr. Crusty's Guide to Tech Companies

    It seems to me that most component manufacturers are in consistent in all the products they make. As in Coolermaster makes great cases but not coolers or Antec makes great PSU's but only decent cases. That's sort of the feeling I get from it all...
    And that's the first time I've seen Freddie not post in green

  14. #14
    Freddie's Avatar The Voice of Reason
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    Default Re: Mr. Crusty's Guide to Tech Companies

    Quote Originally Posted by Sir Shfvingle View Post
    It seems to me that most component manufacturers are in consistent in all the products they make. As in Coolermaster makes great cases but not coolers or Antec makes great PSU's but only decent cases. That's sort of the feeling I get from it all...
    And that's the first time I've seen Freddie not post in green
    Its a pig posting on your phone.

  15. #15
    Top-Tier-Tech's Avatar Protector Domesticus
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    Default Re: Mr. Crusty's Guide to Tech Companies

    Quote Originally Posted by Freddie View Post
    Its a pig posting on your phone.
    It's also a sign of "TWC disorder" when you crawl back onto these forums even on your phone.
    My Gaming PC
    CPU: intel i7-2600k Quad-core @ 3.80Ghz.
    Motherboard: Asus Sabertooth P67
    RAM: 8GB G.SKILL Ares DDR3 1600
    GPU: 2, Zotac 448 core GTX 560ti's in SLI
    Storage: Crucial M4 256GB SSD
    PSU: Corsair CMPSU-1000HX Semi-modular
    Case: Coolermaster Cosmos II XL-ATX Full Tower
    Heatsink: Thermaltake HR-02 Passive CPU Cooler
    Keyboard: Logitech G19 with LCD Display
    Mouse: Logitech G700 Wireless
    Screens: LG Infinia 55LW5600 55 inch LED ~ Cinema 3D ~ 3 in Nvidia 3D Surround

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