HELP

[Praetorian121]

I bought today Medieval 2 Total War gold, and i have problem with CD key, when i type CD key i cant click on next button, i try type cd key with small letters and big, but same. Please guys help me.

I try type just 1111-1111-1111-1111-111 and i can go further, but this is stupid i have original cd key and i cant click on next.

[Silverheart]

So, the CD-key doesn´t work, and it doesn´t allow you to proceed after you´ve typed it in?
Assuming you have typed it in correctly (maybe doublecheck...), I would cancel the installation, restart the computer and then try again.
If it still doesn´t work, I would have taken the game back to the store, told them about the problem and requested a new one.

I´m sorry if it´s not much help, but that´s what I would do.

[Praetorian121]

Yes cd key doesn´t work, when i type cd key i cant click on Next button, but stupid thing is this, when i typed wrong cd key like this 1111-1111-1111-1111 i can click on next, but i don`t want to ply with this pirated cd key.

[Orihalco]

I would take it back to the store and ask for an exchange. Most stores will let you do that if it's the same game. Best of luck to you!

[Silverheart]

Yeah, taking it to the store would probably be best.
Tell them what happened (that thing about when typing the wrong CD-key too) and request a new game.
Make sure to bring the reciept!

[Praetorian121]

I really don`t know what to say on that piece of shi.t. I will install with pirated cd key, and i see that i am not the only one with this kind of problem. Shame you CA.

Here is screen


I install game with 1111 cd key (not original cd key) but now game asking me for insert cd in cdrom.

[PoleCat]

Make sure you type the CD key in all capital letters/numbers and be sure to put the dashes between each four alpha-numeric block. If that doesn't work there is a problem.

Have you installed M2 on that system before? Where did you buy the game from? If you have a valid proof of purchase you can start a support ticket at SEGA.com and get them to give you a valid key online. Good luck!

[Praetorian121]

Make sure you type the CD key in all capital letters/numbers and be sure to put the dashes between each four alpha-numeric block. If that doesn't work there is a problem.

Have you installed M2 on that system before? Where did you buy the game from? If you have a valid proof of purchase you can start a support ticket at SEGA.com and get them to give you a valid key online. Good luck!

I send tickets to SEGA and i hope that they help me

[Praetorian121]

I am still waiting for REPLY from SEGA

[PoleCat]

I am still waiting for REPLY from SEGA

It's the weekend so they're not going to respond immediately. It's likely going to take some time even during a normal business week though so be prepared to wait. If they haven't gotten back to you after a week then inquire again. Good luck!

[Ishan]

Sometimes 0 & O confuses so it could be that don't know .

[Praetorian121]

Ok then,btw if SEGA ask for proof, i will post pictures of my game box, cd key and bill.

[Bowden]

Some potential pitfalls in CD-keys:

O <> 0 (capital O[ooh] and number 0[nil]
I <> l (capital I[aai] and letter l[el])
V <> U (capital V[viee] and capital U[joe])
v <> u (letter v[viee] and letter u[joe])

You might have a V somewhere what is supposed to be an U, or have an 0 where it is supposed to be an O or something similar.

[Praetorian121]

Thnx, but i try everything.

I read on internet and most people have same problem as me, of course just with gold edition.

[Praetorian121]

SEGA give me the new CD key, now i can install game. Thnx Sega for support and thank you PoleCat you are suggest me to send SEGA support tickets respect man. Mods you can close this thread.