Results 1 to 15 of 15

Thread: "The installer has encountered an unexpected error..."

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1

    Default "The installer has encountered an unexpected error..."




    - What OS do you use?
    Windows XP

    - What version of RTW do you use?
    BI 1.6

    - Are you using steam or not?
    No steam

    - Install path
    C:\Program Files\The Creative Assembly\Rome - Total War\



    I've gotten this three times...what am I doing wrong?

  2. #2

    Default Re: "The installer has encountered an unexpected error..."

    possibly a corrupt download

  3. #3
    Brusilov's Avatar Local Moderator
    Citizen

    Join Date
    Sep 2005
    Location
    Dublin, ROI
    Posts
    18,588

    Default Re: "The installer has encountered an unexpected error..."

    Can you post a screen of the folder you have with the six installer files - or simply compare yours with the one that's posted in the install thread.

    Can you also check the file sizes as shown in the install thread.

    Local Forum Moderator (Total War: Eras Technical Help, Shogun 2: Total War, RSII, RTR, World Of Tanks) - please no PMs

    War Thunder TWC Player Names: here


  4. #4
    rogergargantua's Avatar Senator
    Join Date
    Aug 2007
    Location
    Netherlands
    Posts
    1,133

    Default Re: "The installer has encountered an unexpected error..."

    I got it too....but that was because I was first downloading RS21 file via megaupload but canceled it. Then I did it via Filefront because it gave me more download speed. Firefox asked me if I wanted to overwrite the current incomplete RS21 file. I said yes and so the new download started.
    I got same error. So I decided to throw the RS21 file into the bin. And started a new download.
    Then the installer just worked fine.

    try redownloading some files which you might think it corrupted.

  5. #5
    apple's Avatar Searching for 42
    Join Date
    Feb 2008
    Location
    Stockholm Sweden
    Posts
    11,780

    Default Re: "The installer has encountered an unexpected error..."

    Yeah likely a corrupt download.

    RS21.cab, RS22.cab, RS23.cab should be 500 (or 512) mb each and RS24.cab 118 (or 121) mb large.
    Son of Legio
    Father of Paedric & Remlap
    Roma Surrectum II, Ages of Darkness II, Rome Total Realism & RTR: Imperium Surrectum Developer

    Mundus Bellicus - TWC - ModDB - Discord - Steam

  6. #6
    Brusilov's Avatar Local Moderator
    Citizen

    Join Date
    Sep 2005
    Location
    Dublin, ROI
    Posts
    18,588

    Default Re: "The installer has encountered an unexpected error..."

    If you cancel a download have a look inthe folder you are downloading to and make sure all traces of that file are removed before trying the download again.

    Local Forum Moderator (Total War: Eras Technical Help, Shogun 2: Total War, RSII, RTR, World Of Tanks) - please no PMs

    War Thunder TWC Player Names: here


  7. #7

    Default Re: "The installer has encountered an unexpected error..."

    Alright...all the file sizes seem fine and I double checked with the install thread and I have all the files I need- I'll just try to redownload it. Thanks for the help!

  8. #8
    apple's Avatar Searching for 42
    Join Date
    Feb 2008
    Location
    Stockholm Sweden
    Posts
    11,780

    Default Re: "The installer has encountered an unexpected error..."

    Start with the smallest ones. Just in case they are the fault.
    Son of Legio
    Father of Paedric & Remlap
    Roma Surrectum II, Ages of Darkness II, Rome Total Realism & RTR: Imperium Surrectum Developer

    Mundus Bellicus - TWC - ModDB - Discord - Steam

  9. #9
    Tesla's Avatar Senator
    Join Date
    Apr 2008
    Location
    Rotterdam
    Posts
    1,374

    Default Re: "The installer has encountered an unexpected error..."

    I kinda have the same problem it's saying that RS22.cab is corrupted or that it can't read it (I really didn't wanna make a new thread for this) but i've downloaded it twice, gonna download it again to see if it will help this time.

    OS, XP 64
    Rtw Alex
    No steam
    C:\Program Files (x86)\Activision\Rome - Total War

    edit: both downloads were from filefront (since my megaupload ones expired)


  10. #10
    apple's Avatar Searching for 42
    Join Date
    Feb 2008
    Location
    Stockholm Sweden
    Posts
    11,780

    Default Re: "The installer has encountered an unexpected error..."

    I would suggest that you try another source and re download the 2 smallest parts (aka the exe and msi)
    Son of Legio
    Father of Paedric & Remlap
    Roma Surrectum II, Ages of Darkness II, Rome Total Realism & RTR: Imperium Surrectum Developer

    Mundus Bellicus - TWC - ModDB - Discord - Steam

  11. #11
    Brusilov's Avatar Local Moderator
    Citizen

    Join Date
    Sep 2005
    Location
    Dublin, ROI
    Posts
    18,588

    Default Re: "The installer has encountered an unexpected error..."

    If it's saying that RS22.cab is corrupted I'd try and download it from a different source. Delete all traces of it beforehand though.

    Local Forum Moderator (Total War: Eras Technical Help, Shogun 2: Total War, RSII, RTR, World Of Tanks) - please no PMs

    War Thunder TWC Player Names: here


  12. #12
    Tesla's Avatar Senator
    Join Date
    Apr 2008
    Location
    Rotterdam
    Posts
    1,374

    Default Re: "The installer has encountered an unexpected error..."

    thanks will try

    edit: I used the torrent to download it and it's working now thanks guys now the real 'Beta' begins
    Last edited by Tesla; September 04, 2010 at 06:57 PM.


  13. #13
    apple's Avatar Searching for 42
    Join Date
    Feb 2008
    Location
    Stockholm Sweden
    Posts
    11,780

    Default Re: "The installer has encountered an unexpected error..."

    Cheers mate. I'm glad that it's working for you.
    Son of Legio
    Father of Paedric & Remlap
    Roma Surrectum II, Ages of Darkness II, Rome Total Realism & RTR: Imperium Surrectum Developer

    Mundus Bellicus - TWC - ModDB - Discord - Steam

  14. #14

    Default Re: "The installer has encountered an unexpected error..."

    i get a similar message as the OP gets, but mine says that I dont have the celtic mount.

  15. #15
    apple's Avatar Searching for 42
    Join Date
    Feb 2008
    Location
    Stockholm Sweden
    Posts
    11,780

    Default Re: "The installer has encountered an unexpected error..."

    Well try to download the files from another source then
    Son of Legio
    Father of Paedric & Remlap
    Roma Surrectum II, Ages of Darkness II, Rome Total Realism & RTR: Imperium Surrectum Developer

    Mundus Bellicus - TWC - ModDB - Discord - Steam

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •