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  1. #1

    Default cant get rtw g.e to work on my pc

    hey guys i just had to buy a new laptop cause my good one just quit yesterday its running vista and i have tried everything to get it to run the patched the uac and all it does after i install it is the hourglass pops up for a sec and it doesent do anything after that the game dosent even start any suggestion

  2. #2

    Default Re: cant get rtw g.e to work on my pc

    Moved to Total War: Eras Technical Help.
    Curious Curialist curing the Curia of all things Curial.

  3. #3
    irishron's Avatar Cura Palatii
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    Default Re: cant get rtw g.e to work on my pc

    1. Uninstall and reinstall with the UAC disabled.

    If it does not work, post your dxdiag.

  4. #4
    Brusilov's Avatar Local Moderator
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    Default Re: cant get rtw g.e to work on my pc

    First of all welcome to the forum.

    If this is the first time you've used Vista either make sure that you turn off UAC or install to a folder other than 'c:\program files (x86)' as that is 'protected' by Vista and 7 - this won't solve your issue but many installs mess up because of this.

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  5. #5

    Default Re: cant get rtw g.e to work on my pc

    yea i disabled the uac and reinstalled in program files non(x86)in commoon files and it still didnt work so heres the dxdiag thanks again

    Spoiler Alert, click show to read: 

    System Information
    ------------------
    Time of this report: 6/13/2010, 18:29:57
    Machine name: MARK-PC
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.100218-0019)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer Inc.
    System Model: UX50V
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 Solo CPU U3500 @ 1.40GHz, ~1.4GHz
    Memory: 4060MB RAM
    Page File: 1625MB used, 6669MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode
    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce G105M
    Manufacturer: NVIDIA
    Chip type: GeForce G105M
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_06F1&SUBSYS_1AB21043&REV_A1
    Display Memory: 2271 MB
    Dedicated Memory: 497 MB
    Shared Memory: 1774 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Generic Non-PnP Monitor
    Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll,nvwgf2um
    Driver Version: 7.15.0011.8577 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 4/26/2009 10:45:45, 9642496 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-45B1-11CF-7252-B93A01C2CA35}
    Vendor ID: 0x10DE
    Device ID: 0x06F1
    SubSys ID: 0x1AB21043
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    -------------
    Sound Devices
    -------------
    Description: Speakers (SRS Premium Sound)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: SRS\PremSoundFilter
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: SRS_PremiumSound_amd64.sys
    Driver Version: 1.18.0000.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 4/2/2009 00:12:46, 342952 bytes
    Other Files:
    Driver Provider: SRS Labs, Inc.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Description: Realtek HDMI Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104316E3&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5832 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 4/14/2009 11:18:09, 1757216 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104316E3&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5832 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 4/14/2009 11:18:09, 1757216 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5832 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/14/2009 11:18:09, 1757216 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    Poll w/ Interrupt: No
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2937
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    ----------------
    Gameport Devices
    ----------------
    ------------
    PS/2 Devices
    ------------
    + Keyboard Device Filter
    | Matching Device ID: *pnp0303
    | Upper Filters: kbfiltr
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn0a06
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 224.5 GB
    Total Space: 464.9 GB
    File System: NTFS
    Model: ST9500325AS
    Drive: E:
    Model: HL-DT-ST DVDRAM GS20N
    --------------
    Last edited by Brusilov; June 13, 2010 at 12:52 PM. Reason: Spoiler tags added

  6. #6
    irishron's Avatar Cura Palatii
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    Default Re: cant get rtw g.e to work on my pc

    That's about half of it but you do need to run Windows Update manually as you still have Vista SP! and SP2 is out.

    Odds are you will also nedd:http://www.microsoft.com/downloads/d...displaylang=en.

  7. #7

    Default

    ok so im downloading that file what is it im just curious i see its dx its goin through all the dx version since april of 07 is it downloading all of the diff versions?

    --- triple post merged (Brusilov) - please use the EDIT button to add details if there has been no other post

    ok i downloaded the file and installed it and nothing still

    --- triple post merged (Brusilov) - please use the EDIT button to add details if there has been no other post

    ok heres somthing else i had the task manager open and clicked on the shortcut and i didnt even recognize what popped up it was only for a sec but the description said cleanup
    Last edited by Brusilov; June 13, 2010 at 12:50 PM.

  8. #8
    irishron's Avatar Cura Palatii
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    Default Re: cant get rtw g.e to work on my pc

    Where did you get the game?

  9. #9

    Default Re: cant get rtw g.e to work on my pc

    from a buddy who said he gotr it at target its making me mad that it wont worked it worked on my old computer but it was xp its hard to go buy a new computer at best buy and it not have vista or 7 on it
    Last edited by jaxarmy84; June 13, 2010 at 02:19 PM.

  10. #10
    irishron's Avatar Cura Palatii
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    Default Re: cant get rtw g.e to work on my pc

    I have Win 7 64bit and I can play it.

    I don't think your graphics chip can handle it from what I can find online.

  11. #11

    Default Re: cant get rtw g.e to work on my pc

    how bout this my buddy just installed it on his 400 dollar hp with everything intergrated intel graphics sound and it runs that pisses me off

  12. #12
    Squid's Avatar Opifex
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    Default Re: cant get rtw g.e to work on my pc

    Quote Originally Posted by jaxarmy84 View Post
    how bout this my buddy just installed it on his 400 dollar hp with everything intergrated intel graphics sound and it runs that pisses me off
    Copyright avoidance is illegal and against the ToS.

    Closed.
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  13. #13
    Brusilov's Avatar Local Moderator
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    Default Re: cant get rtw g.e to work on my pc

    Swap PCs with him.......

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