Help... Empire's not running

[deval96]

hey guys, new here, i just installed empire: total war but when i click on it it says all of the total war copy right stuff and then goes white for a few seconds. then a notice comes up saying "empire:total war has encountered a problem and needs to close, sorry for any inconvenience."

what do i do? ive checked and made sure that i meet all of the system requirements. ever since i found out about it around a week ago ive been really looking forward to playing it.

i also tried installing it on my other computer but it wouldnt even install on that one - - - not to worried about that aslong as i can get it going my other one.

thanks in advance.

[irishron]

Delete your scripts folder and verify your game cache via Steam.
Post your dxdiag.

[dutch81]

Yeah I have been playing for months as recent as last night, today ... it will not play either it comes to the main menu when I try to load my last save it says windows discovered problem with ETW and will close the program.

Not sure where to find the script folder you mention?

Did find 4 of these notes :

empire_1332_crash_2010_5_5T14_28_40C0.mdmp
empire_1332_crash_2010_5_5T14_30_14C0.mdmp
empire_1332_crash_2010_5_5T14_39_52C0.mdmp
empire_1332_crash_2010_5_5T14_41_7C0.mdmp

they are MDMP files??? and show the date and time a few minutes ago they were created???

I did verify the game on Steam and it says it is OK.

[irishron]

Can you start a new campaign?

[dutch81]

Yes ... also some of the saved campaigns seem to work ... but the auto-save and both Prussian saves ( I had 2) seem to have a problem. Please tell me I can fix this I was so far into this campaign ... I rarely go this far!

[irishron]

Corrupted saves are a way of life with Total War games. If you have an older one that works, you start, again, from there. If not, you start a new campaign.

Many save every turn, before battles, before any big event, etc. so hopefully you don't lose the full campaign.

[dutch81]

Oh well that is my first big problem with ETW ... to bad, back to my Austrain campaign then! I do appreciate your quick response irishron ... it is good of you to help. +rep

My apologies to deval96 for jumping into this thread just didn't want to open another for a similiar problem ... I hope you get your worked out!

[deval96]

no problem dutch. i got it running, only need to reinstall it.

and i recommend you do the same if you have experience with all of that technical stuff (i dont) then you can put your saved files into another folder, reinstall ETW and then put the folders back - - - i think thats how it works