Unreadable Download Code

I thought I would share my experience here, for those who may have the same problem.

My Imperial Edition of Nappy Wars was delivered today (hip hip hooray) but, living in the UK I'll not able to do anything with it until Steam unlocks it at 11:00 pm tonight (GMT), but no matter a few hours isn't going to make much difference really. nevertheless, I did have another problem in that when I was peeling off the sticker for the Unique Code for the Heroes of the Napoleonic Wars Units, part of the code came away with it making it unreadable - shock, horror!

However, Sega Support (http://www.sega.co.uk/support/) have come to my rescue. After rising a Support Ticket with them and supplying them with a scanned image of my trashed Code Number, they responded and sent me a replacement within 15 minutes. How's that for service?

Thankyou Sega.

good to know I'll quote this in the trouble shoot thread. And be happy!