Napoleon Troubleshooting Thread

[Leoben]

An excellent thread, I hope it'll be updated with new solutions to new problems as time goes by.

[karamazovmm]

Thank you, and its being updated, don't be shy rep if you want!

[allthedamnnamesweretaken]

when i start to install steam it says "failed to run install script"

[irishron]

Delete the clientregistry.blob in your Steam folder.

[allthedamnnamesweretaken]

nevermind , i just rebooted and it worked thnks

[Halbard]

So, i was playing my English campaign, and all of a sudden, when i mouse over East Europe and the Balkans, the game just freezes. i did CTR ALT DELETE, task manager, and end task. (i figured it was a momentaneus lapse, and just in case, i restarted the PC). so, there i was, and the same happened again.
any thoughts?
I have a few crash dump files, which i have no idea what they mean, btw.

[irishron]

It could be a bad spot on the campaign map. Report it to www.totalwarforums.com.

Package up the dump files and put them on a ticket in Sega support. They have the software to read them.

[diadok]

- Windows-7 64 bits
- Driver Disk Raptor 10 000 t/m
- Intel Processor: Core2Duo 8600 3,33 Ghz
- Graphik card Saphir: Ati Radeon 4870x2 2048 mo
- RAM Kingston 8 Go DDR2 800 Mhz
- Corsair alim: TX 650 Watts
- Monitor Delium 22"

my computer reboot ("windows has suffer issue") when i play NTW, during battle or when i am on campaign map.

some precisions :
- I don't have lagg (when it happens i got 30/40 fps)
- my graphic card get drivers update, and temperature is not too hot.
- in graphic game options i remove antialiasing, lowered resolution to 1366x768, accept automatic reso.
- I never get this with ETW on same computer.

another strange thing : when i tried to install NTW (with CD) on my computer, it said : "files not readable or broken" (i also tried to right click and launch, it was the same) ; so i install the game on my laptop, no problem: then i copied the 2 folders "napoleon total war" from laptop to computer, and the game work.

[irishron]

Did you update the game through Steam on your computerr?

[diadok]

yes, after copy folders, it updated on steam when i launched.

[irishron]

Verify your game cache. http://shoguntotalwar.yuku.com/topic...ame-cache.html

[diadok]

thanks, i did, will see if problem stop.

[diadok]

well always the same: i try different drivers 10.8, 10.9, 10.6, 10.1, next will try 10.5...
if somebody know which driver is the best for 4870x2...

on battle it always happened when howitzer shots explose: game freeze, or reboot.
when i have reboot, i have a blue screen during one second with many things writen, i just have time to read "driver not last blablabla"...

[irishron]

well always the same: i try different drivers 10.8, 10.9, 10.6, 10.1, next will try 10.5...
if somebody know which driver is the best for 4870x2...

on battle it always happened when howitzer shots explose: game freeze, or reboot.
when i have reboot, i have a blue screen during one second with many things writen, i just have time to read "driver not last blablabla"...

http://forums.totalwar.com/showthrea...ll=1#post29522

Follow these instructions and we'll follow the code.

[diadok]

i had this blue screen :

mouclass.sys
an attempt was made to write to read only memory
check to make sure new hardware properly install (i don't get new one)
if problem continue disable bios memory options as caching or shadowing

and this one :

DRIVER IRQL NOT LESS OR EQUAL

check to make sure new hardware properly install (i don't get new one)
if problem continue disable bios memory options as caching or shadowing

[irishron]

Do you have anything overclocked? Ram, cpu, graphics, etc.?

[diadok]

nothing.

last one is a CTD always with memory adress problem :

[irishron]

Do you have profiles for the card as it is in reality crossfire?

[diadok]

no. as somebody says to me trying this :

- disable cache sound in game options
- disable ATI sound driver
- replace some values in empire_preferences_script:

multithreaded_model_enabled true by multithreaded_model_enabled false
bink_use_thread true by bink_use_thread false
number_of_threads 0 by number_of_threads 1

i had no problem in last 2 battles, don't mean the problem is gone, but maybe...

[irishron]

Good luck.