BC 2.02 Problem reporting !!READ THE FIRST POST BEFORE REPORTING!!

[Strelac]

BC 2.0 Problem Reporting

All problems encountered during the installation or game play should be reported here.
Please, use the existing developed templates for reporting the problem. This will help us to better understand what the problem is and solve it faster.

The current list of confirmed bugs can be found here: http://www.twcenter.net/forums/showthread.php?t=274857




How to use:

1. First define what the problem is.
2. Check if the issue has already been resolved in fix threads. If not continue to report.
3. Open spoiler section for each problem type.
4. Copy the template format, and paste it in you post.
5. Answer all questions which apply

Rules of postings:
1. All posts filed without template format will be deleted.
2. No need to report completely if the issue is already reported. Duplicates will be deleted.
3. Issues as historical accuracy, units-battle balance, and similar non-technical nature ‘problems’ shall not be reported in this thread.
4. No files should be directly attached to this thread. This includes screen shots, logs, … - PROVIDE ONLY THE LINK
5. If issue selection does not offer what you need, continue to report using the most appropriate template. Name your issue. In “Comments” section of your post, explain issue encountered. Moderators will make correction if needed.


FAQ:
"I found a problem with the game, but the issue is not offered in your issue selection. Can I still post it."
Yes. See the Rules. If post is in violation of any of the rules, it will be deleted.

"Ok, I reported the issue what now?"
Sit tight. The team is reviewing all issues, and they will be fixed in time.

"I found a great deal of historical inaccuracy in your mod."
Good for you. BC has been created with historical references, loosely abiding to its relevance. This is still a game mod. BC team, or those associated with BC team take no responsibility for any historical inaccuracies resulted in someone’s intellectual dissatisfaction, or insult (intentional or not). After all, you, and you alone chose to play the mod.

"Ok - I really need to point something in your mod which i like/dislike; where can do that?
All non related issues or comments are to be discussed in regular threads.

PROBLEM CATEGORIES

UNABLE TO INSTALL

Spoiler Alert, click show to read: 

UNABLE TO INSTALL

Use the following template to report issues with installation. Answer all question. Put “N/A” in place which doesn’t apply.

• Did you read the Installation Instruction, posted on the BC release thread?
• Did installation completed (executed to the end or failed)?
• What is the size of your install file?
• What is you operating system?
• What language version of the game do you have?
• Briefly describe the issue and add comments. (Be specific!):
• Provide Screen shot if applicable

CTD (crash to desktop)

Spoiler Alert, click show to read: 

CTD ISSUES

Use the following template to report CTD issue only. Answer all questions. Put “N/A” in place which doesn’t apply.

• Name of your issue (Don't be creative - be specific!)
• Is CTD repeatable? (Try to run the saved game, several times to try to repeat the issue)
• Did CTD occur during the a) year turn b) Strategy map activates c) Battle map activates d) can't start the game
• What is you operating system
• What language version of the game do you have?
• What year are you playing when CTD occurred?
• What faction do you play?
• What faction is creating the CTD (if known, leave speculations to your comments)
• Briefly describe the issue and add comments. (Be specific and detailed!):
• Provide link to your log file after the issue has happened. How to extract log file:

Go to “...your local drive...SEGA\Medieval II Total War\logs”
Grab the copy of your log files
Use file senders like http://www.sendspace.com/ to upload you file


Provide link in your post. (DO NOT ATTACH LOG IN YOUR POST)

• Provide Screenshot if applicable

GAME PLAY BUGS (not CTD related)

Spoiler Alert, click show to read: 

GAME PLAY BUGS

Use the following template to report issues during the game play. For example, “the game is telling me to take “Strelac’s Town”, but the city doesn’t exist…”, or notification about Crusades has popped out, but there is no crusading army… Basically all issues where there is a problem in game play, but game continues to run…you got the point. All CTD issues report in CTD format. Put “N/A” in place which doesn’t apply.

• Name of your issue (Don't be creative - be specific!)
• Is issue repeatable? (Try to run the saved game, several times to try to repeat the issue)
• What year are you in?
• What faction do you play?
• Briefly describe the issue and add comments. (Be specific and detailed!):
• Provide Screenshot if applicable

GRAPHICAL BUGS (skins, models, 2D art, …)

Spoiler Alert, click show to read: 

GRAPHICAL BUGS

Use the following template to report graphical issues. In this group belongs, but not limited to, units –skins and models problems, 2D art messed up or not showing,… anything related to visually identifiable issue.
Put “N/A” in place which doesn’t apply.

NOTE: Reports without Screenshots will be deleted.

• Name of your issue (Don't be creative - be specific!)
• What faction, what unit(s)?
• Briefly describe the issue and add comments?
• Provide Screenshot.

TEXT BUGS (spelling, missing terms, inaccurate names…)

Spoiler Alert, click show to read: 

TEXT BUGS

Use the following template to report text issues. In this group belongs, but not limited to, misssspelling, missing terms/text, names…
Put “N/A” in place which doesn’t apply.

NOTE: Report like “The name of your unit is ‘Villager Rapist’, but in fact this unit should be called ‘Village Plunderer’…” IS NOT considered TEXT BUGS.

• Briefly describe the issue and add comments?

For logging add these lines to your bc.cfg file.

[log]
to=logs/system.log.txt
level =ai.ltgd trace
level =game.script* trace
file = game.script* logs/script.log.txt
file = ai.ltgd logs/ai.log.txt
 
[ai]
ltgd_logging = true

[Shadowcry]

I guess I shall do the honors of reporting the first bug!

• Kypchak Grand Campaign Start CTD
• Yes occurs whenever you start a kypchak campaign
• Cannot start Kypchak campaign
• Windows XP
• English
• Year 0? 1174?
• Kypchaks
• Likely Kypchaks
• Crashes to Desktop when a Kypchak Grand campaing is started. Says unexpected error. Nothing else to add
• There are no log files for me to find.

All other campaign starts also fail

[GrandViZ]

Can anybody else confirm this. I have no issues starting a Kychak campaign here.

[Augustus Lucifer]

Can anybody else confirm this. I have no issues starting a Kychak campaign here.

He edited it to say that all campaign starts fail, which is obviously not the case, so it must be a faulty install(or could be involved with as you say installing over unpacked files in default SEGA directory).

[Strelac]

This is most likely due to unpacked files and new strat models.

[GrandViZ]

Please before posting any bugs, make sure that you have followed the installation instructions precisely and have tested on a clean M2TW installation with patch 1.3.

[Grythius Avalorius]

I have a bug to report as well.

*Battles or Custom Battles start CTD
*Occurs during campaigns or custom battle
*Windows XP
*English
*Turn 1 and on
*All factions
*Game freezes and has to manual restart when attempting a ground battle. This happens durring campaigns w/ all factions and custom battles w/ all factions
*No log files to find

[GrandViZ]

There is definitely something wrong with your installation. Did you follow instructions and installed on a clean M2TW version?

[Grythius Avalorius]

There is definitely something wrong with your installation. Did you follow instructions and installed on a clean M2TW version?

For the battle ctd, i created a separate M2TW folder and installed to there, and my problem is solved. Thanks for the fast reply, mod looks great!!

[CrazyMunkeh]

I played the original Broken Crescent just fine. Now however every time I try to start a campaign or a custom battle I get the "Medieval 2: Total War has encountered an unspecified error and will now close" message and CTD. I copied and replaced the bc.cfg file as suggested above, but I still CTD. Perhaps something went wrong in my installation? I have Vista 32 Bit.

[GrandViZ]

Please try on a clean installation as suggested in the instructions.

[CrazyMunkeh]

Is there no other way around it? I have no problem reinstalling Medieval II, but I have Kingdoms and other various mods for it installed. If I can avoid doing so it would be great, yet if not then I'll do it anyways.

[ToussaintL'Ouverture]

I just loaded BC and started a game as the Turks...some issues here:

Unlocalized placement text on virtually the entire army.

Amir's Stables and up have this issue (its the higher units)
ALL barracks and archery range units are missing titles.

[GrandViZ]

I just loaded BC and started a game as the Turks...some issues here:

Unlocalized placement text on virtually the entire army.

Amir's Stables and up have this issue (its the higher units)
ALL barracks and archery range units are missing titles.

Turkish roster and descriptions are definitely complete. Please see my previous comment on installation instructions.

[kingman1337]

I clicked the icon, but the game just won't turn on.

[GrandViZ]

We have a lot of people out there playing the mod without almost any issues. If you can't start the mod, or experience severe anomalities, make sure that your configuration has been set up correctly, and that no other modifications interfere!

If, and only if after a clean installation of M2TW and the official patch 1.3 you still have issues, report as a bug providing the necessary information on your configuration.

[Shadowcry]

How do we fix the ctd when the game starts? I followed all the installation directions

[kepper]

Missing recruit units.
faction ERE
The first two level of barrack in the Castell don´t give any unit in the Core region.

The second rajput is not playbel again just get it in costumes battle.

[Hippolord]

Missing recruit units.
faction ERE
The first two level of barrack in the Castell don´t give any unit in the Core region.

The second rajput is not playbel again just get it in costumes battle.

I have a similar issue, and so far it's appearing to be common.

On the campaign map, factions can ONLY produce A.O.E. units, and no core units, also the A.O.E. is mixed up, as in i can recuit Kurds in India!

Everything else works fine, all units are present in Custom battles and the game loads and otherwise runs fine...

[Strelac]

Vanilla patch 1.3 is a must if you want the recruitment system to work properly.