Blue Screen failure

**Nikephorus16** · April 05, 2009, 12:07 PM

Hey everyone, I have a problem. I just purchased empire total war and would really like to learn how to play it but whenever I click on the tutorial it loads about 75% of the way until a blue screen comes up and destroys my game. I have to press the power button on my computer to make it go away and when the computer starts to reboot it says that windows has just recovered from a serious error. Now I thought to myself, "Hey, I can just tinker around on the Grand Campaign and try to learn there!" Well I try this and then when the time comes around for a battle I try to fight it myself but the bluescreen destroys me again. Is there anyway around this? Can I fix this? Will I ever be able to play Empire again? With your help, I hope so...

P.S. My computer is pretty new, has a ton of memory, and a pretty decent video card. Thanks

**sgtcasey** · April 05, 2009, 12:55 PM

You're going to need to get the stop code error number from the blue screen or from the Event Viewer if you have Windows set to reboot on a crash.

Once you have that number (it will be in the format 0x00000000) you can Google it to try to find a solution to the issue you're having.

Blue screen crashes are Windows errors and often are corrupted device drivers or defective hardware.

They can also be a major pain and take a while to troubleshoot.

Dave

**yankeepyrate** · April 05, 2009, 01:01 PM

I was getting BSOD's during every battle. Not sure which of these did the trick, but I got it working perfectly:
- Install newest GeForce driver 182.5 (if you have an nvidia card)
- Reinstall C++ Runtime 2005 and C++ Runtime 2008.

Game's been running great ever since. I still experience the same bugs everyone else is, but now at least I know it's not ME, it's THEM.

**sgtcasey** · April 05, 2009, 01:04 PM

I was also getting tons of Windows crashes and blue screen errors that I eventually traced down to a defective graphics card. Oh well, I was thinking of getting something better anyway so I used this as a reason to convince the wifey I needed a new one.

A visit to the Newegg website and a few days later I was back in business.

Dave