I got my money back!!!

[mangaissofun]

I'm having problems with empire total war and so far what i've played i don't like, i'll stick to rome. I bought the special forces edition from gamestationon tuesday will they let me return it tomorrow (i really can't do it today), i've opened it if course and so I'm not sureif they'll let me can anyone explain their policy i can't find it o nthe website and i've looked at other forums and they are very contradictory. Also see if you can help me with running it heres the link to my other threadhttp://www.twcenter.net/forums/showthread.php?t=245272ty in advnace

[TheBlobThing]

I'm having problems with empire total war and so far what i've played i don't like, i'll stick to rome. I bought the special forces edition from gamestationon tuesday will they let me return it tomorrow (i really can't do it today), i've opened it if course and so I'm not sureif they'll let me can anyone explain their policy i can't find it o nthe website and i've looked at other forums and they are very contradictory. Also see if you can help me with running it heres the link to my other threadhttp://www.twcenter.net/forums/showthread.php?t=245272ty in advnace

Call them up and ask?

[Humble Warrior]

I'm having problems with empire total war and so far what i've played i don't like, i'll stick to rome. I bought the special forces edition from gamestationon tuesday will they let me return it tomorrow (i really can't do it today), i've opened it if course and so I'm not sureif they'll let me can anyone explain their policy i can't find it o nthe website and i've looked at other forums and they are very contradictory. Also see if you can help me with running it heres the link to my other threadhttp://www.twcenter.net/forums/showthread.php?t=245272ty in advnace

I know Gamestation, they`re ok. But they won`t want to take the game back if you`ve already installed and run it because of Steam. But you can try. Maybe if you know them well and are nice, they will.

If I were you, I`d go to the shop, DON`T phone, it`s easier for them to fof you off that way. Face them and try talking to them.

[SirVulf]

Depending on where you live you may want to find out your rights as a consumer. If you're in the United States you may want to look at this:

http://www.badsoftware.com/chapter1.htm

Scroll to the bottom where it has the Uniform Commercial Code section and read that. If you're within the EU you may have other rights under the Consumer Protection Act.

You should have no problem returning the game if you find out that information and you quote/print it out for them.

Also be stern... not rude... stern and don't waver.

[Kraut]

Depending on where you live you may want to find out your rights as a consumer.

Exactly that´s the point. Your options depend on where you are.

[masliko]

They won't take it back,(if opened,no excuses)already tried.I was going to wait six mnths and then buy it again.The way i see it,if something doesn't do what is says it will do,at the time of buying ,or its defective in some way-you should be able to,but unfortunately not.

[Sardonicus]

They won't take it back,(if opened,no excuses)already tried.I was going to wait six mnths and then buy it again.The way i see it,if something doesn't do what is says it will do,at the time of buying ,or its defective in some way-you should be able to,but unfortunately not.

I'm waiting for some game company to charge 50 bucks for completely blank DVD's and then refuse to take them back because the box has been opened.

[MrMerisi]

Also be stern... not rude... stern and don't waiver.

To our resident Ralph Nader, being "stern" means you are allowed to call them Nazis if they refuse.

Don't let him confuse you either as to the difference between "waver" and "waiver."

In most civilised countries you have rights as a consumer, but so do the companies who produce, publish and sell software. For every "innocent victim" who genuinely has problems with the product after numerous patches and tech support, there is someone who figured out how to get a pirated copy or who has already grown tired of the product.

If SEGA / CA / Steam technical support were unable to solve legitimate PC-related technical issues on a system that meets minimum spec, then you could have a case. If you could prove that the game was deliberately falsely advertised and did not deliver on one of its key selling points, you could have a case (presumably along with thousands of others). If you have a nice shop manager who is willing to exchange the game for another title, you will be lucky.

I am among those disappointed with this release, especially because of the technical and AI issues, which are gamebreakers for sure. Did they release it before it was finished? Sure. Did they pump up some of the features which don't work, yes. Are they deserving of a class-action suit? No.

[SirVulf]

To our resident Ralph Nader, being "stern" means you are allowed to call them Nazis if they refuse.

Don't let him confuse you either as to the difference between "waver" and "waiver."

In most civilised countries you have rights as a consumer, but so do the companies who produce, publish and sell software. For every "innocent victim" who genuinely has problems with the product after numerous patches and tech support, there is someone who figured out how to get a pirated copy or who has already grown tired of the product.

If SEGA / CA / Steam technical support were unable to solve legitimate PC-related technical issues on a system that meets minimum spec, then you could have a case. If you could prove that the game was deliberately falsely advertised and did not deliver on one of its key selling points, you could have a case (presumably along with thousands of others). If you have a nice shop manager who is willing to exchange the game for another title, you will be lucky.

I am among those disappointed with this release, especially because of the technical and AI issues, which are gamebreakers for sure. Did they release it before it was finished? Sure. Did they pump up some of the features which don't work, yes. Are they deserving of a class-action suit? No.

Appreciate the correction there... but what does any of the rest of your post have to do with the thread? Are you including another thread of mine and trying to incite a flame war...?

[mangaissofun]

UBER YEAAAYHAAAA!!!!!! I got my money back and there was need for an angry parent ^^ We went in said that it crashed all the time and they gave me the money back in store credit then and there it was brilliant! Buy games from gamestation they rock!

P.S. These lieing reviews have inspired me to start reviewing games myself ^^, me and some friends are slowly going to work through every single game we have, old and new, and give it a review. For the time being its just a crap blog but if we have enough hits here gonna try to set up a website hopeing to break even. Anyway people please have a gander... since i created it today there isn't much there now but over the coming easter holiday I'm gonna go reviewing mad
http://truthfulgamereviews.wordpress.com/

[Epic]

I don't know about Gamestation, but in general it's really hard to return software that has already been open. Here in Canada once you buy a software and it's been opened than most retailers will only exchange it for the same item, nothing more. But like the guy stated above, try giving them a call and ask them directly.

[Stalins Ghost]

Good luck with it. You've got the double whammy of it being a PC game, and a steam activated one. I seriously doubt they'll take it back. Just about the only beef I have with Steam.

[Nordmann]

It's the same with all games requiring an account, in this case Steam, once you've activated it, you're not getting your money back.

[Vor]

It's the same with all games requiring an account, in this case Steam, once you've activated it, you're not getting your money back.

I saw a shop trying to sell a 2nd hand MMO box for nearly full price once. Was rather funny.

[leonn]

if your in the uk,and the game works through steam,its unlikely you'll get your money back.if the game wont start or steam is broken you are entitled to a refund under the 1979 sale of goods act or through your credit card,if thats how you paid.steam can waffle on about a no returns policy but that does not override the law of the land.

[SirVulf]

if your in the uk,and the game works through steam,its unlikely you'll get your money back.if the game wont start or steam is broken you are entitled to a refund under the 1979 sale of goods act or through your credit card,if thats how you paid.steam can waffle on about a no returns policy but that does not override the law of the land.

All very good to know points. Thank you for that info Leonn. Video game consumers need to be more aware of their rights as a consumer. If no retail store will take it back, take it up with Sega directly and quote your rights. Ask for managers if necessary. Do not waver and keep your spine straight!! You CAN get your money back.

[Guvnor1990]

I hate steam more than anything in life.

[Humble Warrior]

I hate steam more than anything in life.

Steam does that to you.

[Canister]

I hate steam more than anything in life.

More than genocide?

[Hellskey]

More than genocide?

theres worse than genocide