kingdoms compatability issues?

**insanesurfer21** · August 16, 2008, 02:55 AM

i just bought this new computer and im running windows vista and i cant seem to get this expansion game to even get to the install screen. everytime i open up autorun a vlack window pops up for a split second and then disapears. what do i need to do to fix the problem and play the game?

**Azim** · August 18, 2008, 08:44 AM

Try running the installation program manually by browsing your CD drive with explorer. Make sure to right click on the program and select "Run as Administrator"

Also, try pressing Print Screen really quickly on the black window to take a screenshot of the error message it is displaying.

**Empress Meg** · August 18, 2008, 10:48 AM

Moving to Tech Help.

Devoirs The Empress

**verena xeventus** · August 18, 2008, 04:52 PM

try disabling user account control in the control panel. helped me get the patch and kingdoms installed.

**insanesurfer21** · August 20, 2008, 08:59 PM

thanls guys for the help. i did everything you recomended but still getting that stupid black box popping up. ive turned off usser contol accounts, firewalls, everything. ive tried running the program through explaore and autorun but still nothing.

**irishron** · August 20, 2008, 09:04 PM

You say it's new but what are your computer specs?

**insanesurfer21** · August 20, 2008, 09:16 PM

im running windows vista ultimate 64 bit.

xfx nforce 790i ultra 3-way sli
intel core 2 quad cpu 2.66 ghz
4 gigs of patriot ram (ddr 3)
2 geforce 9800 gtx
Seagate Barracuda 500GB 7200 RPM SATA 3.0Gb/s Hard Drive
directx 10

i played crisis on my comp... i should be able to play this game ya know? im at a loss of what could be the problem.

**irishron** · August 20, 2008, 10:05 PM

Before you get carried away by the game, where is directx9.0c installed? I don't see it listed. It is required by the game. Directx10 is not backward compatible. If you need it, check Microsoft's download files.

**insanesurfer21** · August 21, 2008, 10:36 PM

now can have directx 9 and 10 on my comp? or will one cancel the other out? some of the games i have require directx 10 like crysis and some mmo's

**irishron** · August 22, 2008, 03:42 AM

Dx9 does not interfere with dx10. In fact dx10 won't even know it's there.

**insanesurfer21** · August 20, 2008, 09:22 PM

and one other thing. i love this game and i saw somewhere that you can change the files around to be able to play all the countries and change the time that passes with each turn but im finding it extremely hard to navigate around the files to find what i need to. i dont know if its just me but vista seems more complicated

**insanesurfer21** · August 22, 2008, 06:14 PM

hey one more quick question. the regular medieval 2 total war game only includes the european map right? because i have to crusaders campeign, the teutonic campeign, and so on but i never once put in the second disk, which was the kindgoms expansion, included in the gold edition. ima feel like an idiot if i do have it allready installed.