game never able to start up

[bravesirrobin]

I installed and reinstalled over and over but, when selecting to play game the same error message pops up : "Total War experienced an unspecified error and will now exit." My computer has twice the requirments for even the recommened, so I have no idea what the problem is. Can anyone help me please, with any thing to try and fix . I really want to play this game.

thanx

[irishron]

What game version have you installed? What are your specs? Store bought, Steam?

[bravesirrobin]

I have the Gold edition bought from the store new, I know there is a place to go on my pc to look up specific detailed specs but I forgot how. A place to see all video cards and everything. Could possibly help do that? Im not sure what you mean by steam. tx

[irishron]

Click start, click run, type dxdiag, enter, save to file, upload that file. All info will be in there.

[AlfonsoVIII]

Click start, click run, type dxdiag, enter, save to file, upload that file. All info will be in there.

Just the first 100 lines, the rest are garbage.

[bravesirrobin]

System Information
------------------
Time of this report: 4/9/2008, 21:48:05
Machine name: HOME
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 09/07/05 17:04:08 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1536MB RAM
Page File: 159MB used, 5229MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6800 GT
Manufacturer: NVIDIA
Chip type: GeForce 6800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0045&SUBSYS_00000000&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/5/2007 02:41:00, 5773568 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 12/5/2007 02:41:00, 7435392 bytes
Device Identifier: {D7B71E3E-4305-11CF-B978-0B2000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0045
SubSys ID: 0x00000000
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft Wireless Optical Desktop® 2.20
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00E5
FF Driver: n/a

Device Name: Controller (XBOX 360 For Windows)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x028E
FF Driver: n/a

Device Name: USB 4-Axis 12-Button Gamepad
Attached: 1
Controller ID: 0x1
Vendor/Product ID: 0x0F30, 0x0107
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 21:07:00, 57600 bytes
| Driver: usbd.sys, 8/3/2004 21:07:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x0F30, 0x0107
| | Location: USB 4-Axis 12-Button Gamepad
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 03 00 08 10 0C 00 00 00
| | Driver: hidclass.sys, 8/3/2004 21:07:00, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 21:07:00, 24960 bytes
| | Driver: hid.dll, 8/3/2004 21:07:00, 20992 bytes
| | Driver: hidusb.sys, 8/3/2004 21:07:00, 9600 bytes

[irishron]

Winxpsp2 is okay, video card should run it but there should be newer drivers on nvidia's website, dx9 is okay, enough memory.
Only two things I see that may conflict and I have no answers for are your wireless keyboard of which some have complained about and your xbox drivers and controller doing something strange.

[DarK_RTW]

Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.

You need at least onboard audio drivers installed.
Game won't start without audio support no matter what.

[irishron]

Missed that one.

[AlfonsoVIII]

Wow, I missed that one to. I am so ashamed.