All problems encountered during the installation or game play should be reported here. Please, use the existing developed templates for reporting the problem. This will help us to better understand what the problem is and solve it faster.
How to use:
First define what the problem is.
Check if the issue has already been resolved in fix threads. If not continue to report.
Open spoiler section for each problem type.
Copy the template format, and paste it in you post.
Answer all questions which apply
Rules of postings:
1. All posts filed without template format will be deleted.
2. No need to report completely if the issue is already reported. Duplicates will be deleted.
3. Issues as historical accuracy, units-battle balance, and similar non-technical nature ‘problems’ shall not be reported in this thread.
4. No files should be directly attached to this thread. This includes screen shots, logs, … - PROVIDE ONLY THE LINK
5. If issue selection does not offer what you need, continue to report using the most appropriate template. Name your issue. In “Comments” section of your post, explain issue encountered. Moderators will make correction if needed.
FAQ:
"I found a problem with the game, but the issue is not offered in your issue selection. Can I still post it." Yes. See the Rules. If post is in violation of any of the rules, it will be deleted.
"Ok, I reported the issue what now?" Sit tight. The team is reviewing all issues, and they will be fixed in time.
"I found a great deal of historical inaccuracy in your mod." Good for you. BC has been created with historical references, loosely abiding to its relevance. This is still a game mod. BC team, or those associated with BC team take no responsibility for any historical inaccuracies resulted in someone’s intellectual dissatisfaction, or insult (intentional or not). After all, you, and you alone chose to play the mod.
"Ok - I really need to point something in your mod which i like/dislike; where can do that? All non related issues or comments are to be discussed in regular threads.
PROBLEM CATEGORIES
NOTE: All Vista users, refer to the "Vista fix" in the BC forum before you submit the report.
NOTE: Please tell us what version of M2TW (and patch) and if you are using a Non-English Version of M2TW
UNABLE TO INSTALL
Spoiler Alert, click show to read:
UNABLE TO INSTALL
Use the following template to report issues with installation. Answer all question. Put “N/A” in place which doesn’t apply.
Did you read the Installation Instruction, posted on the BC release thread?
Did installation completed (executed to the end or failed)?
What is the size of your install file?
What is you operating system?
What language version of the game do you have?
Briefly describe the issue and add comments. (Be specific!):
Provide Screen shot if applicable
CTD (crash to desktop)
Spoiler Alert, click show to read:
CTD ISSUES
Use the following template to report CTD issue only. Answer all questions. Put “N/A” in place which doesn’t apply.
Name of your issue (Don't be creative - be specific!)
Is CTD repeatable? (Try to run the saved game, several times to try to repeat the issue)
Did CTD occur during the a) year turn b) Strategy map activates c) Battle map activates d) can't start the game
What is you operating system
What language version of the game do you have?
What year are you playing when CTD occurred?
What faction do you play?
What faction is creating the CTD (if known, leave speculations to your comments)
Briefly describe the issue and add comments. (Be specific and detailed!):
Provide link to your log file after the issue has happened. How to extract log file:
Go to “...your local drive...SEGA\Medieval II Total War\logs”
Grab the copy of your log files
Use file senders like http://www.sendspace.com/ to upload you file
Provide link in your post. (DO NOT ATTACH LOG IN YOUR POST)
Provide Screenshot if applicable
GAME PLAY BUGS (not CTD related)
Spoiler Alert, click show to read:
GAME PLAY BUGS
Use the following template to report issues during the game play. For example, “the game is telling me to take “Strelac’s Town”, but the city doesn’t exist…”, or notification about Crusades has popped out, but there is no crusading army… Basically all issues where there is a problem in game play, but game continues to run…you got the point. All CTD issues report in CTD format. Put “N/A” in place which doesn’t apply.
Name of your issue (Don't be creative - be specific!)
Is issue repeatable? (Try to run the saved game, several times to try to repeat the issue)
What year are you in?
What faction do you play?
Briefly describe the issue and add comments. (Be specific and detailed!):
Provide Screenshot if applicable
GRAPHICAL BUGS (skins, models, 2D art, …)
Spoiler Alert, click show to read:
GRAPHICAL BUGS
Use the following template to report graphical issues. In this group belongs, but not limited to, units –skins and models problems, 2D art messed up or not showing,… anything related to visually identifiable issue.
Put “N/A” in place which doesn’t apply.
NOTE: Reports without Screenshots will be deleted.
Name of your issue (Don't be creative - be specific!)
What faction, what unit(s)?
Briefly describe the issue and add comments?
Provide Screenshot.
TEXT BUGS (spelling, missing terms, inaccurate names…)
Spoiler Alert, click show to read:
TEXT BUGS
Use the following template to report text issues. In this group belongs, but not limited to, misssspelling, missing terms/text, names…
Put “N/A” in place which doesn’t apply.
NOTE: Report like “The name of your unit is ‘Villager Rapist’, but in fact this unit should be called ‘Village Plunderer’…” IS NOT considered TEXT BUGS.
Briefly describe the issue and add comments?
Last edited by Strelac; January 14, 2008 at 08:21 PM.
Please read the first post very carefully before posting. If you don't whatever you post here will most likely be deleted. This is a no nonsense thread.
ONCE AGAIN:
READ THE FIRST POST CAREFULLY
Last edited by Miraj; January 13, 2008 at 11:28 PM.
1 Halberd unit vs 1 2h Axe unit in custom battle. No other units.
Listed in chronological order.
My Halberd unit is fighting axe unit toe to toe.
The AI Axe unit retreats to charge again.
I stop my Halberd unit to tidy up formation to charge.
Some straggler axemen where still in combat and where left behind (did
not notice).
Main group of axemen about to charge (Stragglers still fighting with halberdiers).
Axemen charge, the straggler axemen (only one straggler axeman left now) also charged but away from the halberdiers towards there own axemen, slashing the air over and over untill the main body of axemen completed the charge.
Everytime they slash the air a halberdier nearby was hit/died.
The Halberd unit was JHI and the axe unit varangian guard.
* Name of your issue Custom battle team 2 no unit selection available. * Is issue repeatable? So far no, but haven't tried that many times. * What year are you in? Early * What faction do you play? Mongols & Rajput (Rajput units not showing) * Briefly describe the issue and add comments. Tried custom battle when I saw there was no unit selection for Rajput on team 2 I click on the the auto army selector and the game froze. I had to force a shut down on M2 with ctrl+alt+del * Provide Screenshot if applicable I forgot to!
Problem 2
* Name of your issue Quick battle lock up * Is issue repeatable? Yes forcing shutdowns twice in a row is enough for me. * What year are you in? It was Quick Battle so I have no idea since it never loaded * What faction do you play? Quick Battle so no clue * Briefly describe the issue and add comments. I go to single player, click Quick Battle and M2 freeze up, the broken crescent exe still shows runing, but M2 must be forced down and I can only force it by going in and out of standby mode otherwise my screen is frozen. * Provide Screenshot if applicable http://novaaevum.net/twc/BC-screens/BC%20lockup.jpg
Name of your issue - Crash to Desktop when using Elephants.
Is CTD repeatable? - Yes, tried it many times, reinstalled too.
Did CTD occur during the a) year turn b) Strategy map activates c) Battle map activates? - C)
What year are you in? - N/A
What faction do you play? - The Rajput States
What faction is creating the CTD - The Rajput States
Briefly describe the issue and add comments. (Be specific and detailed!): - I go custom battle, pick my faction (The Rajput States) then the units, elephant Javelin
and Archers, I start the battle but it gets a CTD after the loading screen.
* Name of your issue (Translucency banner is vanilla france )
* What faction, what unit(s)? Ghorid expericence banners but that effect can affect more factions I think
* Briefly describe the issue and add comments? You can see the translucency fleur de Lys
* Provide Screenshot.
* Name of your issue: Qahira captured alert indefinitely repeats
* Is issue repeatable? Not sure yet. Ran a few times and it didn't happen, but it might just be because the AI didn't take the settlement on the reloads.
* What year are you in? 1198
* What faction do you play? ERE
* Briefly describe the issue and add comments. The little box that drops down to alert you on the left hand side of the screen after each turn has stuck itself on the alert for Qahira being captured by the Crusader forces. One box after the other continues to drop no matter how many times I close out the previous one.
* Provide Screenshot if applicable
Last edited by Joker85; January 14, 2008 at 09:18 AM.
***BC: CAN YOU PROVIDE THE LOG FILE - see CTD category how to get the log file***
* Name of your issue - Crash to Desktop when i clicked on Georgi.Merchant
* Is CTD repeatable? - Just two times, then it doesnt appear again
* Did CTD occur during the a) year turn b) Strategy map activates : B)
* What year are you in? - N/A
* What faction do you play? Khwarezm Shah
* What faction is creating the CTD (if known, leave speculations to your comments) N/A
* Briefly describe the issue and add comments. (Be specific and detailed!): - When I clicked on the Georgian Merchant the the Game Crashes and I return to desktop.
* Screen:
EDIT: It appears again when i clicked on a Georgian army... hmm seems everytime anything concerning the Georgian the Game Crashes!
I have to correct... now it appears everytime again when i click on the Kypchaks army...
Last edited by Strelac; January 14, 2008 at 12:38 PM.
Reason: log file needed
Name of your issue : Freeze of Game while Rebels Turn on changing from 2nd to 3rd turn, notice the Water and wind is still moving,also i can move around on the Map
Is issue repeatable? Yes
What year are you in? im in the second year of the campaign.Its from the second to the third turn.
What faction do you play? Turkish Sultanate
Briefly describe the issue and add comments.:
Its on the jump from the 2rd to the 3rd turn,while its the Rebels turn.
could be a standard M2tw issue,but would thank for help anyways,as i didnt test on 1.2 Vanilla.
Screenshots not needed i think.
This problem will be suffered for non english CD owners. It is due to the different pack of sounds non english have. The problem happens with both Rajput factions, and probably mongols and other factions not tested.
SOLUTION:
1 Go to your Broken crescent\data\sounds folder.
2 Make a security copy of events.dat and events.idx
3 Delete them
4 Go to your MTW2\data\sounds folder copy events.dat and events.idx
5 Paste both files in your Broken crescent\data\sounds folder.
It works as magic. Not CTD anymore
Name of your issue: Campaign Map CTD
Is CTD repeatable? Yes, always
Did CTD occur during the: None of the options. When I click over an enemy army on campaign map
What year are you in? 1182
What faction do you play? Ghorids
What faction is creating the CTD: Chausan Rajputs
Briefly describe the issue and add comments. (Be specific and detailed!): When I just click over the enemy army of the image the screen turns black, and after clicking Esc key I am again over Windows XP desktop.
Update it seem to happen with whatever chausan rajput army. Not with playable rajputs that are mute as a previous poster says. It can be related to non english versions of the game because they have different accents files. My version is spanish.
Hello all!!! I am VERY excited to play this mod as I have been watching as the BC team developed it from near the beginning. However, I can not play as of yet because I get this weird message:
"Please insert the correct CD-ROM, select OK and restart application"
Did you read the Installation Instruction, provided with the BC file? YES
Did installation completed (executed to the end or failed)? YES
What is the size of your install file? 696 MB downloaded, 2.10 GB unpacked with 8,959 files, in 242 foilders
What is you operating system? Vista and yes I downloaded and installed the .cgf file
Briefly describe the issue and add comments. (Be specific!): I have Kingdoms DVD in the CD-ROM and even went back to the MED II CD-ROM, though no luck. I have restarted and tried it, I have downloaded BC a second time, re-installed it and the same message appears time and again. I started KK's SS mod and it goes through fine and I can play. I might be a complete idiot and it is something quite simple, but I can not think of a solution to start playing the BC mod...
Provide Screen shot if applicable NONE
Thanks in advance for all the help and congrats to the BC for completion of the BC mod!!!
Hello all!!! I am VERY excited to play this mod as I have been watching as the BC team developed it from near the beginning. However, I can not play as of yet because I get this weird message:
"Please insert the correct CD-ROM, select OK and restart application"
Spoiler Alert, click show to read:
Did you read the Installation Instruction, provided with the BC file? YES
Did installation completed (executed to the end or failed)? YES
What is the size of your install file? 696 MB downloaded, 2.10 GB unpacked with 8,959 files, in 242 foilders
What is you operating system? Vista and yes I downloaded and installed the .cgf file
Briefly describe the issue and add comments. (Be specific!): I have Kingdoms DVD in the CD-ROM and even went back to the MED II CD-ROM, though no luck. I have restarted and tried it, I have downloaded BC a second time, re-installed it and the same message appears time and again. I started KK's SS mod and it goes through fine and I can play. I might be a complete idiot and it is something quite simple, but I can not think of a solution to start playing the BC mod...
Provide Screen shot if applicable NONE
Thanks in advance for all the help and congrats to the BC for completion of the BC mod!!!
I got the same thing but by doing the following, I fixed it:
You need to have disk 1 of the M2:TW in, since BC is using the 1.2 engine. This will work even if you have upgraded to 1.3/Kingdoms. Also, make sure you are using XP and NOT Vista. Vista is the bane of existance.
Name of your issue - Missing some Text files??
Is issue repeatable? always
What year are you in? everytime
What faction do you play? every faction
Briefly describe the issue and add comments - this shows up everytime i play a campaign..even after reinstallation...
see pictures for more details
Provide Screenshot if applicable
***BC: What operating system do you use (xp, vista?)***
Name of your issue :- Crash on launching game
Is CTD repeatable? Yes
Did CTD occur during the a) year turn b) Strategy map activates c) Battle map activates N/A
What year are you in - 2008
What faction do you play? I'd like to play as Oman please!!
What faction is creating the CTD (if known, leave speculations to your comments) N/A
Briefly describe the issue and add comments. (Be specific and detailed!): trying to launch the game message says MTWII expereinced fatal error and that's it I get no further.
Provide link to your log file after the issue has happened. How to extract log file: Do I get a log dile if the game hasn't even launched??
Last edited by Strelac; January 14, 2008 at 12:53 PM.
Reason: OS missing
BC 1.0: Bugs, CTDs and Error Reporting
Originally Posted by serika661
