not empire directory... open ACW launcher > File > Go > Mod Folder there you will see acw_log.txt that's what we need to help you out. ETW crash logs are un-usuable mostly so no good from them. I would bet that something isn't installed as it should or you failed to start steam before starting the launcher. but as Trig said, until you give us log we can hardly do anything but guess what's wrong...
and btw, we support the mod, as you can see, great majority of user issues was solved. however, it takes time to answer the questions. we do have rl you know and other things to do... so little respect is something we deserve I think