Medieval 2: Total war encoutered an unspecified error and will now exit.

[The thing]

My computer was cleaned out and windows 7 installed. Before the clean out medieval worked fine. Now when I try and go on it it says ' Medieval 2:Total War enocountered an unspecified error and will now exit.

Here is the system log, think its all of it 22:26:07.910 [system.rpt] [always] CPU: SSE2
22:26:07.910 [system.rpt] [always] ==== system log start, build date: Oct 5 2006 version bld-medieval2-final-52 (29455) ===
22:26:07.910 [system.io] [always] mounted pack packs/data_0.pack
22:26:07.925 [system.io] [always] mounted pack packs/data_1.pack
22:26:07.925 [system.io] [always] mounted pack packs/data_2.pack
22:26:07.925 [system.io] [always] mounted pack packs/data_3.pack
22:26:07.925 [system.io] [always] mounted pack packs/data_4.pack
22:26:07.925 [system.io] [always] mounted pack packs/localized.pack
22:26:07.941 [system.io] [warning] open: preferences/player.txt is missing
22:26:07.941 [system.io] [warning] open: preferences/keys.dat is missing
22:26:07.941 [system.io] [warning] open: preferences/keys.dat is missing
22:26:07.988 [system.rpt] [error] Medieval 2: Total War encountered an unspecified error and will now exit.

Already tried reinstalling not sure if i deleted everything though, Thought I should point this out to when I finished installing when I press finish and ask it to run the game for me it kind of freezes and the screen doesnt go but freezes.

[irishron]

Tried it "Run asAdminisrator" and "XP Compatible"?

[The thing]

Done the run as ... before didnt work same message and what do you mean by the other one?

[The thing]

Tried run as as ... and XPcompatible i dont know what that means sorry im not to good with computers

[irishron]

Right-click the icon, click preferences, click the Compatibility tab.

[The thing]

I tried it on windows xp same thing... -.-

[irishron]

Disc? Steam? Other?

[The thing]

disc

[irishron]

Then, it loooks like a bad install.

Be sure you are logged in as Administrator.

[The thing]

100% posotive im the only acc

[The thing]

I have also tried reinstalling loads. I uninstalled, got rid of of everything related to total war and sega etc still same problem

[irishron]

1. Log in as administrator.
2. disable the UAC. http://www.mydigitallife.info/how-to...-in-windows-7/
3. Install in C:\Games.

[The thing]

Nope still the same problem....

[irishron]

Post your dxdiag.

[The thing]

Here i think

[irishron]

---------------
Display Devices
---------------
          Card name: Standard VGA Graphics Adapter
       Manufacturer: (Standard display types)
          Chip type: ATI ATOMBIOS
           DAC type: 8 bit
         Device Key: Enum\PCI\VEN_1002&DEV_68F9&SUBSYS_035E1043&REV_00
     Display Memory: n/a
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 1280 x 960 (32 bit) (1Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 
         Monitor Id: 
        Native Mode: 
        Output Type: 
        Driver Name: vga
Driver File Version: 6.01.7600.16385 (Chinese (Simplified))
     Driver Version: 6.1.7600.16385
        DDI Version: unknown
       Driver Model: unknown
  Driver Attributes: Final Retail
   Driver Date/Size: 7/14/2009 00:25:51, 10752 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-2BB9-11CF-F233-EE3EAEC2CB35}
          Vendor ID: 0x1002
          Device ID: 0x68F9
          SubSys ID: 0x035E1043
        Revision ID: 0x0000
 Driver Strong Name: Unknown
     Rank Of Driver: Unknown
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: n/a
            DXVA-HD: n/a
       DDraw Status: Not Available
         D3D Status: Not Available
         AGP Status: Not Available

is why.

Install all the motherboard drivers and update the dxdiag.

[The thing]

okay thanks where would you go to install them? my computer is a medion one btw and how do you update dxdiag?

[irishron]

BIOS update = http://www.medion.com/gb/service/_li...s.php?did=4958 along with the instrusctions.

http://www.medionusa.com/ Put in your serial number and let it do the work.

You may have to find the Chinese version for both but this will get you in the ballpark.

[offenbacher]

Hi,

I do have EXACTLY the same error message.

[...]
22:26:07.941 [system.io] [warning] open: preferences/player.txt is missing
22:26:07.941 [system.io] [warning] open: preferences/keys.dat is missing
22:26:07.941 [system.io] [warning] open: preferences/keys.dat is missing
22:26:07.988 [system.rpt] [error] Medieval 2: Total War encountered an unspecified error and will now exit.

CTD on startup. I did install Stainless Steel 6.4 and could even play it, then I had this error, then it worked again, now I constantly have this error...

Game Version: Medieval II Gold Edition (problem appear if I only install Medieval 2, too)
OS: Windows XP
Graphic: ATI 5700

Despite not having any daemon tools etc installed I get the Securom error starting with the normal exe (possibly because of other games that come with a newer version of securom, I have checked the whole registry for daemon tools etc entries just in case) and am using the exe that used to be distributed by securom to solve this problem.

I did the following:

- reinstall (did not help)
- delete everything related to Total War (Rome, Mods, etc.), including a manual registry search (and deleting everything Total War related)
- reinstall again and again and again
- update to the newest graphic drivers
- delete all graphic drivers (because I read there might be a problem with the ATI HDMI Audio drivers or having to Sound Drivers - onboard and ATI; having said this, it DID work initially....)
- probably something I have forgotten to mention

Please help me, if you can.

Thanks a lot!

[offenbacher]

Addition:
- it is the disc version
- I am logged on as administrator