Demo Freezes on Start Up

**Mauser45** · March 20, 2011, 06:42 PM

Hi,
I've downloaded the Shogun 2 demo from Steam. However, when ever i launch it i get a few seconds of pause before my computer locks up and freezes completely. I have tried restarting my computer, replacing the demo with back up files, verifying the integrity of the game cache and reinstallng the demo completely.

I realise this is a trait of not meeting the minimum requirements, but system requirements lab insists that my system meets the requirements cleanly, with the exception of the CPU, which meets the minimum requirements, so should therefore still fuction.

Below is my DxDiag report. I would really appreciate help with this. Thanks.

------------------
System Information
------------------
Time of this report: 3/21/2011, 07:32:35
Machine name: USER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 5742G
BIOS: InsydeH2O Version V1.07
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
Page File: 2145MB used, 5769MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 420M
Manufacturer: NVIDIA
Chip type: GeForce GT 420M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0DF1&SUBSYS_04871025&REV_A1
Display Memory: 2716 MB
Dedicated Memory: 993 MB
Shared Memory: 1723 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO22EC
Native Mode: 1366 x 768(p) (60.042Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6658 (English)
Driver Version: 8.17.12.6658
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/8/2011 03:27:00, 12859496 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4EB1-11CF-9769-8B241FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0DF1
SubSys ID: 0x04871025
Revision ID: 0x00A1
Driver Strong Name: oem12.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section014:8.17.12.6658:pci\ven_10de&dev_0df1&subsys_04871025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250487&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/22/2010 10:03:10, 2399848 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
Date and Size: 6/22/2010 10:03:10, 2399848 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 12/4/2009 07:26:39, 343040 bytes
| Driver: usbd.sys, 7/14/2009 00:06:23, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 12/4/2009 07:26:39, 343040 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x04F3, 0x0230
| | | Location: Port_#0001.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | Driver: hidusb.sys, 7/14/2009 00:06:22, 30208 bytes
| | | Driver: hidclass.sys, 7/14/2009 00:06:21, 76288 bytes
| | | Driver: hidparse.sys, 7/14/2009 00:06:17, 32896 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x04F3, 0x0230
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 7/14/2009 00:00:20, 31232 bytes
| | | | Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1b16
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/14/2009 01:45:55, 62544 bytes
| Driver: sermouse.sys, 7/14/2009 00:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 403.4 GB
Total Space: 463.5 GB
File System: NTFS
Model: Hitachi HTS545050B9A300

Drive: D:
Model: PIONEER DVD-RW DVRTD10RS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 23:19:54, 147456 bytes

--------------
System Devices
--------------
Name: Atheros AR5B97 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002E&SUBSYS_E034105B&REV_01\4&539EEA8&0&00E1
Driver: C:\Windows\system32\DRIVERS\athrx.sys, 9.00.0000.0202 (English), 5/11/2010 10:11:38, 2229608 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:21, 24576 bytes

Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_04871025&REV_02\3&4F11E61&0&12
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_04871025&REV_05\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_036D1025&REV_01\4&14D14F08&0&00E0
Driver: n/a

Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_04871025&REV_02\3&4F11E61&0&11
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_04871025&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.20589 (English), 12/4/2009 07:26:02, 51712 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20589 (English), 12/4/2009 07:26:39, 343040 bytes

Name: NVIDIA GeForce GT 420M
Device ID: PCI\VEN_10DE&DEV_0DF1&SUBSYS_04871025&REV_A1\4&6FAB1F9&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 191080 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 1/8/2011 03:27:00, 281380 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nvac.inf_amd64_neutral_d8e20a0bfdceb538\NvCplSetupInt.exe, 14.00.0000.0162 (English), 1/8/2011 03:27:00, 56396024 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 1/8/2011 03:27:00, 15511 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 1/8/2011 03:27:00, 197224 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 11240 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 12961640 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 1/8/2011 03:27:00, 67176 bytes
Driver: C:\Windows\system32\nvapi64.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 2200680 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 18580072 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 6604904 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 6.14.0012.6658 (English), 1/8/2011 03:27:00, 2479720 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 3112040 bytes
Driver: C:\Windows\system32\nvd3dumx.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 12859496 bytes
Driver: C:\Windows\system32\nvinfo.pb, 1/8/2011 03:27:00, 7621 bytes
Driver: C:\Windows\system32\nvoglv64.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 20471912 bytes
Driver: C:\Windows\system32\nvwgf2umx.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 7729256 bytes
Driver: C:\Windows\SysWow64\OpenCL.dll, 1.00.0000.0000 (English), 1/8/2011 03:27:00, 57960 bytes
Driver: C:\Windows\SysWow64\nvapi.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 1965672 bytes
Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 13011560 bytes
Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 4941928 bytes
Driver: C:\Windows\SysWow64\nvcuvenc.dll, 6.14.0012.6658 (English), 1/8/2011 03:27:00, 2251368 bytes
Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 2895976 bytes
Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 10078312 bytes
Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 15047272 bytes
Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.17.0012.6658 (English), 1/8/2011 03:27:00, 5653096 bytes
Driver: C:\Windows\system32\nvdispco642090.dll, 2.00.0009.0000 (English), 1/8/2011 03:27:00, 1614440 bytes
Driver: C:\Windows\system32\nvgenco642040.dll, 2.00.0004.0000 (English), 1/8/2011 03:27:00, 1359976 bytes

Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_04871025&REV_02\3&4F11E61&0&10
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_04871025&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.20589 (English), 12/4/2009 07:26:02, 51712 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20589 (English), 12/4/2009 07:26:39, 343040 bytes

Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_04871025&REV_02\3&4F11E61&0&01
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_04871025&REV_A1\4&6FAB1F9&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:13, 122368 bytes

Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_04871025&REV_05\3&11583659&0&FE
Driver: C:\Windows\system32\DRIVERS\Impcd.sys, 1.02.0000.1002 (English), 2/26/2010 23:32:14, 158976 bytes

Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_04871025&REV_02\3&4F11E61&0&00
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_04871025&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04871025&REV_A5\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_04871025&REV_06\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_04871025&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 9.06.0002.1001 (English), 4/13/2010 16:44:22, 540696 bytes

Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_04871025&REV_02\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_04871025&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:13, 122368 bytes

Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_04871025&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 01:48:27, 15424 bytes

Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_04871025&REV_02\3&11583659&0&00
Driver: n/a

Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_04871025&REV_02\3&4F11E61&0&13
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_04871025&REV_05\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.20574
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
1.3M WebCam,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16590

Video Capture Sources:
1.3M WebCam,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16724
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16724
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16724
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16724

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

**braydog92** · March 20, 2011, 06:46 PM

So...much...information...

Your pc looks pretty nice, besides being an Acer that is.

I would try viewing the integrity of game cache. Right click demo and go to properties. Click on local files and click the View integrity of game cache button.

**Mauser45** · March 20, 2011, 06:53 PM

Yeah

, i figured if i wanted a solution ASAP it'd be good to cover as much info as possible from the start.

I have verified the cache several times, but I did it again. It told me, as it had before, ""All files were successfully validated".

**irishron** · March 20, 2011, 10:10 PM

Update your RealTek sound drivers for starters.

**Mauser45** · March 21, 2011, 12:40 PM

Windows claims that my Realtek drivers are already up to date, and that my graphics card is too.

**Mauser45** · March 23, 2011, 01:44 PM

Bump?

**irishron** · March 23, 2011, 01:46 PM

Windows does not know anything about it but if you believe them, I can't help you. File a ticket with Microsoft support if this be the case.

**Spaxspore** · March 23, 2011, 02:40 PM

^ What he said.

**Mauser45** · March 23, 2011, 06:21 PM

Point taken, I won't trust what the control panel tells me in the future.

After unistalling and reinstalling my sound driver, the demo now appears to be fully fuctional. Thank you very much for help guys.

**pieper** · March 23, 2011, 06:28 PM

hey irishron the same thing is happening to me but i have no idea what to do can you please help me?

**irishron** · March 23, 2011, 07:00 PM

Originally Posted by Mauser45

Point taken, I won't trust what the control panel tells me in the future.

After unistalling and reinstalling my sound driver, the demo now appears to be fully fuctional. Thank you very much for help guys.

You're welcome.

**irishron** · March 23, 2011, 07:00 PM

Originally Posted by pieper

hey irishron the same thing is happening to me but i have no idea what to do can you please help me?

Post your dxdiag and we'll see.

**pieper** · March 23, 2011, 08:48 PM

k well can i just give you my system information becuase my parents think you will somehow get onto my computer and steal all of my information, also can you tell me what i need to download that can help me even without that stuff?

**pieper** · March 23, 2011, 08:58 PM

ive tried updating my driver but it didnt help it still freezes, i dont know what to do

**pieper** · March 23, 2011, 09:21 PM

does anyone know where i cam reinstall my sound driver?

**pieper** · March 23, 2011, 09:39 PM

nevermind i got it back and then i tried play shogun 2 and it still didnt work

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