How to repair 3ds Max broken license (no piracy inside)

**DAVIDE** · August 14, 2009, 06:33 PM

THIS THREAD IS NOT RELATED TO PIRACY. BUT A BUG/PROBLEM 3DS MAX MAY ENCOUNTER

Sometimes happens u are editing something on 3dsmax and then program crashes totally, destroying the same software and license (because 3ds memory and registry will be corrupted too with the crash)
If u open 3ds max and a screen tells you something about "broken license" error, you have to repair it because the software will ask you again the serial.. and if you reput the code, the error will come back again! and if you try to bypass this, thru free trial, once free trial will be expired, you will have no chance to use 3ds max, because software will ask you infinitely times to re-put the serial. and infinitely times software will give you the broken license error!

how to solve this problem?

Easy... go to C:\Documents and Settings\All Users\applications data\Autodesk\Software Licenses and delete the file inside.

PS= if you dont see applications folder, means it's invisible by default.. u have to set all the folders as visible, and you will find the applications data..

Now open 3ds max and a screen will tell you, your software hasnt the license at all! now insert again the serial and after the procedure, 3ds max will work again 100%, without any problem!

**Maяcel** · August 20, 2009, 02:02 PM

never happened to me, but if it will this will surely help, thanks

**DAVIDE** · August 21, 2009, 06:33 AM

happened lots of time to me. I always had to format before knowing this procedure

**Wundai** · May 26, 2011, 03:19 PM

2 years later I had the error, and it worked! Your a life saver Davide

**DAVIDE** · May 27, 2011, 12:13 PM

good to know

**Almansouri** · March 24, 2012, 07:09 AM

Hi

I have registered to this site, just to say Thanks to u maaaaaan (David).

Big kiss >>> u saved me from daaaam formating

Best regards,
Khalid Almansouri

**AMN** · April 14, 2014, 02:30 AM

Hey David you are a big warrior. God bless you man. Wundai said true, you are really a life saver.

**Roughbeak** · June 12, 2016, 08:32 AM

Greetings, a Forgotten Hope 2 (Battlefield 2 mod) developer here.

As I am a caring person for others, I just wanted to say that there is an alternate location for this file, that actually happened to me. Please follow the steps as follows:

1) Navigate to "C:\ProgramData\Autodesk\Software Licenses" (this is a typical place for it, may depend on your disk arrangement, read David's file path for an example)
2) Delete the file "B456E000.dat". This will reset the license.
3) Lastly, launch your 3ds Max and enter your working CD-key.

Best regards,
Roughbeak